Recent Transaction
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Q Advisors Represents Netsurit in its Debt Financing by Sunflower Bank
New York, New York
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August 27, 2024
Netsurit, a New York-based leading managed service provider (MSP), has announced its recently closed debt financing transaction with Sunflower Bank. This financing collaboration strengthens Netsurit’s position to support its acquisitive growth strategy. Q Advisors, a leading global TMT investment banking boutique, acted as the exclusive financial advisor to Netsurit in this transaction.
Netsurit has completed seven acquisitions since 2021 with each offering strong synergies, expansion into new US markets and technical expertise. This newly completed debt package with Sunflower will provide Netsurit with room to explore additional acquisitions in the managed services space.
Netsurit provides comprehensive IT solutions, including cloud migration, cybersecurity, backup and disaster recovery, network management and digital transformation services. Netsurit has offices in the US and South Africa and has been recognized as one of the world's top-performing MSPs by Channel Futures and CRN.
Sunflower Bank is a regional bank that offers a full range of financial products and services for personal, business, and commercial customers. The bank executes a national technology-focused sector strategy backed by a full-service suite of traditional banking and risk management products.
About Netsurit
With headquarters in New York, Netsurit is a global company that provides managed services for organizations of all sizes. Its culture is based on the tenet, "Supporting the Dreams of the Doers." Netsurit has been internationally recognized as one of the top-managed service providers since 2009. More information at www.netsurit.com.
About Sunflower Bank
A regional bank with a commercial focus, Sunflower Bank delivers highly personalized financial services to businesses and entrepreneurs. With $8.0 billion in assets as of June 30, 2024, locations across five states, and headquarters in Dallas, TX, Sunflower Bank provides a full range of banking services including personal, small business, commercial, wealth management, credit cards, home loans, and more to the communities it serves. More information is available at SunflowerBank.com.
The Netsurit client relationship is managed by the Sunflower Bank Technology, Media & Telecommunications lending group headquartered in Dallas, Texas. Sunflower Bank manages and executes on full banking relationships for national middle market technology, media and telecommunications companies. More information at www.sunflowerbank.com.
About Q Advisors
Q Advisors was formed in 2001 as a leading global investment bank serving public and private companies, PE firms, entrepreneurs and large multinationals in the telecom, media, and technology (TMT) sectors. Our team of 30 professionals, located in Denver and Munich, possess an extensive global reach, while also providing the personalized service of a boutique advisory firm. We are uniquely suited as a long-term partner in navigating a path to dynamic financial and strategic growth as we work to bring our clients best-in-class, independent advice by combining a level of commitment, operational understanding, and industry knowledge that is unmatched in the investment banking industry. More information at www.qllc.com.
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Q Advisors Represents Quality Uptime Services in its Acquisition by ABM
New York, New York
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June 24, 2024
ABM Industries Incorporated (together with its subsidiaries, collectively referred to as “ABM” “we,” “us” or “our”) (NYSE: ABM), a leading provider of facility solutions, today announced it has acquired Quality Uptime Services, Inc. (“Quality Uptime”), a prominent player in the critical power services industry for an all-cash purchase price of $119 million.
Quality Uptime, headquartered in Bethel, CT, is a leading independent uninterrupted power supply system (“UPS”) maintenance and UPS battery maintenance company providing customized preventive and emergency service programs for mission-critical data centers and other facilities nationwide. Quality Uptime and its more than 130 employees will become part of ABM’s Mission Critical Solutions group within its Technical Solutions segment. Quality Uptime will initially maintain its brand identity while leveraging ABM’s resources and expertise in electrification infrastructure and microgrids to enhance its services and reach new customers.
With the addition of Quality Uptime, ABM’s Mission Critical Solutions group will offer comprehensive and complementary critical infrastructure solutions for data centers and similar crucial facilities, including electrical testing (NETA), electrical switchgear maintenance, breaker testing, UPS service and maintenance, and battery and power distribution unit service and maintenance. These services complement ABM’s existing robust offerings in microgrid design and construction services, critical cooling, technical project management, facility engineering and cleaning services, resulting in a self-performance model that is an industry leader.
"The acquisition of Quality Uptime is expected to double ABM’s mission critical-related revenue in the first full year of ownership, driven by the surge in artificial intelligence and related investments in data center infrastructure,” said Scott Salmirs, President and Chief Executive Officer of ABM. “Consistent with our ELEVATE strategy, we believe this investment positions ABM to further participate in the long-term proliferation of data centers, which already represents a multi-billion-dollar market. The addition of Quality Uptime aligns with our vision to drive innovation and deliver comprehensive solutions to our clients, and we are excited to welcome their CEO John Raio and this talented and experienced team to ABM.”
"Joining ABM represents an exciting new chapter for us," said John Raio, Chief Executive Officer of Quality Uptime. "Our clients and team will benefit from ABM’s scale and expanded suite of services, as well as the combined expertise of both organizations. We are excited about the opportunities this combination creates and are committed to continuing our tradition of excellence and innovation in the data center industry."
About ABM
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM provides comprehensive facility services that includes janitorial, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, landscape & turf, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue of over $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom and other international locations. For more information, visit www.abm.com.
About Quality Uptime Services
Supporting a national client base across multiple industries, Quality Uptime Services provides uninterrupted power supply system (“UPS”) and battery preventive maintenance through a team of factory-trained field service engineers. With over 9 million square feet of raised floor under contract and industry-leading customer retention, clients confidently engage Quality Uptime to maintain 100% uptime. For more information, visit www.qualityuptime.com. Follow Quality Uptime Services on X; LinkedIn, and Facebook.
Q Advisors, a leading global TMT investment banking boutique, acted as exclusive sell-side advisor to Quality Uptime Services in connection with this transaction.
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Q Advisors Represents NUSO in Equity Recapitalization with McCarthy Capital
St. Louis, MO
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April 17, 2024
NUSO, an omnichannel provider of cloud communications and collaboration solutions, recently announced a partnership with McCarthy Capital to recapitalize. The selling investors included Advantage Capital, James Goebel, and Gentsch Capital.
NUSO delivers cloud native business communication services including telephony, collaboration, contact center, messaging, compliance, and critical communication platforms throughout North America, Europe, and the United Kingdom.
From its beginnings as the Voice-over-IP-Service division of Sotel Systems, LLC in 2008, NUSO experienced double-digit growth and ultimately spun out as an independent cloud communications platform in 2019 with the help of an investment from leading impact investor Advantage Capital. Since its spin out, the company has grown revenues more than six-fold and expanded operations to the United Kingdom and Italy.
Jim Goebel, Chairman of Sotel Systems and former Chairman of NUSO said: “On behalf of the shareholders and directors, I want to recognize the vision and customer-centric focus of the management and employees of NUSO that created a global, award-winning communications platform. I am pleased McCarthy Capital chose to partner with NUSO’s management and employees to continue that growth and innovation.”
The establishment and growth of NUSO – and its new partnership with McCarthy Capital – was supported and facilitated by long-time investors committed to the company and its vision.
“We are thankful for the support of the investment group that enabled NUSO to transition to this next chapter,” said Matt Siemens, NUSO CEO. “Looking back to when just over 30 of us spun out in 2019 to become an independent company, we exceeded our own expectations of revenue growth while nearly tripling the number of jobs created.”
Advantage Capital initially invested in the company in 2019 and has been instrumental in its strategy and success – sharing business expansion and job growth aspirations.
“NUSO is an amazing business story, and we are pleased to have played our part,” said Louis Dubuque, Managing Director, Advantage Capital. “We always aim to invest in growth-ready businesses run by ambitious entrepreneurs with talented teams and a sound strategy. NUSO checks all the boxes. I am excited and eager to see what’s in store for the future.”
About NUSO
NUSO offers a diversified portfolio of business Cloud Communications and CPaaS enablement solutions. The company maximizes resiliency while minimizing customer costs through native control of all service layers, from the network foundation to the business application. NUSO full-stack offerings are delivered via a network of channel partners, resellers, and managed service providers with a focus on real-time frictionless service. Addressing multiple expanding business markets of all sizes, NUSO enterprise–grade, as–a–service offerings are currently available throughout North America, the United Kingdom, and Europe. For more information, visit www.nuso.com.
About Advantage Capital
Advantage Capital is a leading impact investment firm with an emphasis on driving capital to underserved areas. The firm provides flexible financing to growth-ready entrepreneurs and industries located in communities that often lack access to conventional sources of capital. Since 1992, the firm has invested more than $4 billion in more than 900 companies to support more than 67,000 quality jobs. The firm also invests with intention in affordable housing developments and renewable energy solutions to grow economies and communities. Learn more at advantagecap.com.
Q Advisors, a leading global TMT investment banking boutique, acted as exclusive financial advisor to NUSO in connection with this transaction.
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Q Advisors Represents Senet in its Acquisition by Netmore Group
Portsmouth, New Hampshire
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February 6, 2024
The acquisition of LoRaWAN operator and cloud-based network management platform provider Senet immediately establishes Netmore with a carrier-grade network in the US, adding to its strong position operating carrier-grade networks throughout the European and global IoT markets. Senet brings nearly 10 years of LoRaWAN technology development, a portfolio of public and private network offerings, integrations with several terrestrial and satellite networks, and a synergy with Netmore Group across large-scale commercial markets, including utilities, energy, enterprise, and asset tracking/logistics.
Adding to its growing footprint throughout 11 European markets, Netmore is now positioned to deliver best-of-breed connectivity services, network infrastructure management, network and device monitoring and management, radio planning, maintenance, and customer support globally.
The combined company will start with over one million connected devices under direct management and a large, contracted backlog, including one of the largest global installed bases of water utility AMI networks and contracted smart meters. Additionally, Senet has momentum in the building monitoring, track and trace, natural gas safety, and operator enablement markets, which complement existing Netmore market penetration and offer new opportunities for significant multi-protocol end-device connection growth across geographies.
Senet will continue operations as Senet, a Netmore Company, from its headquarters location in Portsmouth, New Hampshire, ensuring the continuity of regional sales, service delivery, and customer success. This structure also recognizes the strong brand Senet has created as a prominent provider of LoRaWAN network services, while establishing a better, stronger Netmore Group with the resources and strategic focus to grow a global business.
“I am thrilled to announce this acquisition which reflects our ongoing commitment to become the world’s leading provider of global carrier-grade IoT connectivity. The acquisition of Senet is a very important step in Netmore’s expansion plan. After our build out of LoRaWAN in Europe, now covering 11 countries, this expansion into the US is a pivotal part of our growth strategy and aligned with our commitment to the deployment of infrastructure needed to support global business automation and sustainability initiatives. This acquisition brings together highly complementary teams, technology, and operations that position Netmore to create even more value for our customers, employees, and shareholders as we become the driving force behind the next stage of market growth,” says Ove Anebygd, CEO Netmore Group AB
“A fragmented IoT connectivity market is beginning to consolidate. Netmore, Senet investors, and leadership view the timing of this strategic acquisition as an opportunity to establish a dominant market leadership position. Now, more than ever, we are positioned to engage and execute with technology leaders, solution providers, integrators, and channel partners to drive innovation into the market and accelerate the adoption of LoRaWAN technology across markets. Our long-term commitment remains firmly rooted in delivering innovative products and exceeding customer expectations with best-in-class customer support, while building and maintaining strong relationships with the customers, partners, and suppliers across the markets we serve,” says Bruce Chatterley, CEO, Senet, Inc.
Purpose-Driven Investors
With backing from financially strong and long-term purpose-driven investors Polar Structure AB, a major shareholder in Netmore, and Fisk Ventures, a leading investor in Senet, the organization is poised to capitalize on new opportunities and drive growth for years to come.
“As majority owner and green transition partner, we are proud of our key investment in Netmore. Through our continued investments, we are determined to develop the leading IoT network for critical assets in society to become sustainable at scale. A sustainable asset is a connected asset. Our long-term ownership structure accelerates modern infrastructure development, enabling resource efficiency across sectors. It’s rewarding to be a part of this journey of transformation and growth with Netmore,” says Tobias Emanuelsson, CEO of Polar Structure AB.
“We are excited about the growth of digital transformation driven by the promise of IoT. Following recent growth in demand from the energy, utility, and enterprise sectors, the timing of this venture is strategically aligned with the next phase of the market’s evolution and creates new opportunities for customers around the world. We look forward to the ongoing innovation and ecosystem leadership to be delivered by the combined Senet and Netmore organization,” says Stephen Rose, Managing Director of Fisk Ventures.
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Senet in connection with this transaction.
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Q Advisors Represents Coolwave Communications in its Acquisition by Gamma Communications
Dublin, Ireland
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February 6, 2024
Gamma Communications plc (“Gamma”), a leading technology-based provider of communication services across Europe, announces its strategic acquisition of Coolwave Communications Limited (“Coolwave”), a Brookfield portfolio company and a prominent international voice services provider. This acquisition highlights Gamma's efforts to bolster its global presence and enhance its voice services portfolio.
Coolwave provides a vital foundation for Gamma to further build its capabilities and extend its cutting-edge voice and messaging services to a broader audience. This is through the valuable international presence that Coolwave has and with the capabilities that Gamma already holds, to leverage combined strengths and opportunities to enhance voice and messaging services, ensuring customers receive the highest quality communication solutions.
Mike Mills, Director of Service Providers at Gamma, is excited about the acquisition of Coolwave and the prospects it brings for global enablement and commented "The acquisition of Coolwave aligns perfectly with our strategy to expand our global footprint and provide world-class voice & SMS services to customers. This move enhances our competitive position and empowers us to offer even more innovative solutions."
Ronan Higgins, Commercial Director of Coolwave, added "We are thrilled to join forces with Gamma; it is a great move for Coolwave. This partnership allows us to combine our strengths, technology, and customer relationships with Gamma's resources, size, brand, and energy. Together, we can bring extra services to our customer base and deliver unparalleled voice and messaging services to businesses across the globe."
Daryl Pile, Managing Director of Gamma Business, added "The Coolwave team and capabilities are a superb complementary fit to our Service Provider team. Together we now deliver a range of internationally available services to over 400 existing customers. It will enable us to expand existing relationships and drive new ones, accelerating growth in the global voice services market."
Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to Coolwave Communications in connection with this transaction.
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Q Advisors Represents Aigent in its Acquisition by Ubiquity Global
New York, New York
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February 13, 2024
Ubiquity, a global outsourcing provider in sectors such as financial services, healthcare, insurance, and retail/e-commerce, has successfully completed the acquisition of Aigent, a company specializing in AI-driven agent coaching, monitoring, call transcription, and post-call analytics.
Aigent's proprietary AI technology for agent coaching, monitoring, call transcription, and post-call analytics will be incorporated across Ubiquity's five TechSuites. Each suite is designed to address distinct aspects of operational efficiency and customer service, ensuring that Ubiquity continues to deliver top-tier solutions in the industry:
1. inReach: Direct customer interaction with comprehensive voice and digital channel support, self-service integrations, and AI-enabled real-time assistance.
2. inTouch: A robust agent performance management system with real-time and historical reports, proactive coaching, and valuable insights for team leads and managers.
3. inScribe: Complete omnichannel interaction recording and AI-powered analytics, ensuring quality and consistency in customer interactions.
4. inCharge: Process automation and flexible workflow modeling for optimized efficiency and compliance in operational processes.
5. inSight: AI-powered data analytics and executive dashboards supporting the TechSuites with deep operational insights and data integration capabilities.
Sagar Rajgopal, President & Chief Customer Officer of Ubiquity, reflected on the acquisition, "By integrating Aigent's AI technology into our TechSuites, we further enhance our ability to support our agents in delivering meaningful results for our clients and superior outcomes for their customers. This integration is a strategic step in strengthening our position as a leading provider of technology-driven BPO solutions."
Ubiquity is a prominent player across five continents, supporting over 350 brands in sectors such as financial services, healthcare, insurance, and retail/e-commerce. The integration of Aigent's AI technology into Ubiquity's offerings reaffirms the company's commitment to excellence, empowering brands to outsource confidently, delight customers, and carve a path for unparalleled success.
Q Advisors, a globally recognized TMT investment bank, played a pivotal role as the exclusive financial advisor to Aigent in this transaction, ensuring a seamless and strategic partnership.
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Q Advisors Represents NUSO in its Acquisition of Mida Solutions
University City, Missouri
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December 13, 2023
NUSO, a leading multinational service provider of proprietary cloud communications, customer experience and CPaaS enablement solutions announced the acquisition of Italian-based Mida Solutions S.r.l (Mida), a software-as-a-service provider of contact center, compliance recorder and call analytics with customers in 39 countries.
This combination enriches NUSO’s core customer experience (CX) offer to its cloud communications applications. Mida’s applications, including Contact Center and Compliance Recorder solutions, integrate to enable services and applications for environments such as Microsoft Teams™.
“We are excited to add Mida’s core capabilities around Contact Center and Compliance Recorder solutions to the NUSO portfolio,” said Matt Siemens, NUSO CEO. “Mida’s products further our reach into Microsoft Teams and other collaboration marketplaces. In addition, this move anchors NUSO directly in the global service provider and critical infrastructure markets serving transportation and emergency services. Incredibly, this acquisition also nearly doubles our software development resources.”
“We are thrilled to be a part of the NUSO family of services,” said Attilio Licciardello, Mida General Manager and Owner. “Our current partners and customers will have access to new services through the NUSO portfolio in cloud communications, network, and enablement technologies. Additionally, customers and partners can expect the same level of top-quality service.”
Mida’s contact center and compliance recorders meet the most stringent security and regulatory requirements, including GDPR, MIFID 2, and HIPAA. These solutions can be seamlessly integrated with traditional UCaaS and PBX implementations as well as Microsoft Teams and other cloud communication systems.
“NUSO’s acquisition of Mida Solutions broadens the portfolio of solutions our partners can offer their customers,” said Ryan Henley, NUSO CRO. “The integration with and extension of NUSO’s full-stack capabilities address market needs at the network, service, and application layers, driving value creation as customers move to the cloud. We are excited to add these CX capabilities to our expanding partner network and geographic reach.”
This announcement marks NUSO’s second acquisition over the past 45 days.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to NUSO in connection with this transaction.
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Q Advisors Represents G12 in Acquisition by Momentum
Atlanta, Georgia
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November 21, 2023
Momentum, a leading global provider of managed services and next-gen managed network solutions, today announced that it has completed its acquisition of G12 Communications, a Seattle area-based provider of voice-enabled and Operator Connect Microsoft Teams solutions.
"This strategic acquisition marks a significant milestone for Momentum. By joining forces with G12, we are poised to deliver premier voice-enabled collaboration solutions that empower organizations and the modern workforce to thrive in an increasingly digital and collaborative world,” said Todd Zittrouer, CEO of Momentum.
Momentum continues to invest in cutting-edge collaboration technologies to facilitate seamless hybrid work models and empower companies to adapt to the dynamic nature of today’s workforce. By embracing Momentum’s advanced solutions, companies are poised to modernize their work environments, create flexibility, and enhance communication to meet the diverse needs of shifting demands of the business landscape.
“We are thrilled to combine teams and expertise with Momentum and continue our commitment to pushing the boundaries of innovation in the world of voice-enabled Microsoft Teams and collaboration. This alliance empowers us to redefine the digital workplace experience, offering our clients unparalleled solutions as they navigate today’s dynamic business environment," said Rick Garcia, Co-Founder and CRO of G12 Communications.
Garcia will join the Momentum team as EVP of Modern Workplace & UC. He will help drive the vision and growth of Momentum’s collaboration and modern workplace solutions.
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to G12 in connection with this transaction.
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Q Advisors Represents CallTower in Equity Recapitalization by BV Investment Partners
Boston, Massachusetts
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November 16, 2023
CallTower, a global leader in cloud-based communications, contact center, and collaboration solutions announced today a strategic investment from BV Investment Partners (BV). AB Private Credit Investors and Boundary Street Capital are providing additional financing. Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to CallTower.
This transformative alliance signals an exciting phase of growth for CallTower. BV is investing out of its 11th private equity fund, which closed in September 2023 with $1.75 billion in capital commitments. The partnership will empower CallTower to expand its international reach, broaden its distribution channels, and continue to enhance its innovative solutions, solidifying its position as a global leader in the industry. CallTower’s current major investors and senior management are also investing alongside BV and will continue to provide leadership as CallTower grows. The investment is subject to customary closing conditions and the parties anticipate closing in Q4 2023.
About The Partnership
Founded in 2002 in San Francisco, California, CallTower experienced a significant shift in 2013, under the leadership of its current President and CEO, Bret England. The company moved its headquarters to South Jordan, Utah, and focused on providing best-of-breed communication solutions delivered by a proprietary single pane of glass technology, CallTower Connect. CallTower has experienced an annual compounded growth rate of 20% over the last 10 years and can provide communication solutions in over 75 countries.
“CallTower is thrilled to partner with BV,” expressed England. “BV has exceptional expertise in growing tech-centric business services. CallTower and BV are committed to substantially growing CallTower’s global leadership through organic growth and strategic acquisitions.”
Justin Garrison, Managing Director, BV noted, “Enterprises and their employees have made a lasting shift in how they communicate centered around modern collaboration platforms. CallTower stands to benefit from the long-term trends of cloud migration, growth in hybrid and distributed workforces, and migration towards best-of-breed platforms. Bret and the CallTower team have built an exceptional organization and we’re excited to partner with them to support and enable an ambitious growth strategy.”
Vik Raina, CEO and Managing Partner of BV, added, “Cloud communications is a $15+ billion market which is expected to grow double digits as enterprises continue to adopt collaboration platforms and switch away from legacy systems. As a solution-agnostic provider, CallTower is in a strong position as a value-add partner with large platforms as they continue to benefit from global adoption.”
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NUSO Acquires UK Communications Service Provider
University City, MO
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October 5, 2023
NUSO, a leading provider of proprietary Cloud Communication, Collaboration and CPaaS enablement solutions, announced the acquisition of I-Net Communications Group Limited, a UK based communications service provider.
This transaction establishes NUSO’s Cloud Communications UK-based footprint and will enable UK based consumers to utilize NUSO service lines, including NUSO Bridge for Microsoft Teams and NUSO Bridge for Zoom - an enablement technology that bridges PBX, SIP Trunking and Direct Routing platforms into the Microsoft Teams and Zoom environments. Just as NUSO’s US based network footprint serves as a foundation for NUSO’s full-stack Cloud solutions, I-Net’s network footprint will serve as the same foundation for NUSO’s full-stack Cloud solutions in the UK.
“NUSO has executed a series of successful acquisitions since becoming an independent cloud communications provider in 2018,” says Matt Siemens, CEO, NUSO. “The addition of I-Net supports NUSO’s growth objectives in geographic market reach and builds upon NUSO’s rapidly expanding Cloud Communications and CPaaS enablement portfolio.”
NUSO’s Cloud solutions are platform agnostic and compatible with customer and partners’ hosted-VoIP platforms of choice. All US based services are supported by NUSOflex, a proprietary software defined origination feature, providing Carriers and SMEs with true inbound local calling redundancy.
“This acquisition is an exciting step for NUSO as the existing I-Net network provides the perfect platform to support NUSO’s cloud communication technologies. We remain 100% committed to delivering innovative products and world class service to our channel partners, carrier customers, and resellers as we continue our European expansion,” says Nick Thwaites, Head of Sales, NUSO EMEA.
The acquisition of I-Net adds an additional set of UK based business communications services to NUSO’s growing portfolio, including Contact Centre, Voice, SIP Trunking, and Cloud PBX. NUSO now operates native UK Geo, UK Non-Geo and UK Toll Free number ranges and multiple key interconnects with other UK telephony networks.
NUSO was advised by Q Advisors, a global TMT investment banking boutique.
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Q Advisors Represents Fusion Connect in Latest Debt Financing
Atlanta, Georgia
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September 27, 2023
Fusion Connect, a leading global managed communications service provider (MCSP) and Microsoft Cloud Solution provider (CSP), has announced its debt refinancing with PNC Business Credit, a division of PNC Bank, N.A. This new financing replaces all the company’s existing debt obligations at par, with more favorable financial terms going forward. It strengthens Fusion Connect's financial position and equips the company with a robust foundation for driving its next phase of growth and technological innovation in delivering Microsoft services and solutions.
Fusion Connect is pioneering the future of communications with its advanced Microsoft Teams Calling Services. By seamlessly integrating Microsoft's AI and automation capabilities, the company is transforming voice into a strategic digital asset for businesses. This not only enhances communication but also provides organizations with a unique competitive advantage, turning voice into a powerful tool for insights and growth in today's digital landscape.
The financing delivers multiple benefits for Fusion Connect:
- Operational Flexibility: The new structure gives Fusion Connect access to flexible financial tools and solutions tailored to its unique business needs, enabling it to make agile decisions in a rapidly evolving market.
- Enhanced Investment Opportunities: With a fortified balance sheet, Fusion Connect can explore new investment opportunities, from acquisitions to R&D, propelling it ahead in the MCSP domain.
- Reduced Interest Burden: By optimizing its debt structure, Fusion Connect will significantly decrease its interest-related expenses, resulting in improved profitability and cash flow.
Working with PNC Bank, a leading financial institution, amplifies Fusion Connect's growth of next generation technology solutions.
Brian McClintock, CFO at Fusion Connect, expressed his enthusiasm for the collaboration, stating, “The refinancing not only enhances our financial structure with a new level of flexibility that's invaluable in our industry, but it also allows for an acceleration of our multiyear growth strategy. With this new structure, we will continue to be below 3x levered, which is market leading in our industry.”
Brian Crotty, CEO at Fusion Connect, commented on his excitement about the refinancing, stating, “Our ability to refinance with more favorable credit terms in these challenging credit markets, underscores our ongoing success in executing on our transformation of Fusion Connect into a leading Global Management Communications Service Provider.”
Fusion Connect's new debt financing underscores the company’s unwavering commitment to its business goals, and heralds in a new chapter of accelerated growth, relentless innovation, and sustained market leadership for the company.
Q Advisors, a global TMT investment banking boutique, acted as exclusive financial advisor and placement agent to Fusion Connect.
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Q Advisors Represents Mondago in Acquisition by Akixi
Crawley, United Kingdom
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September 26, 2023
Akixi, a leading provider of customer engagement analytics for cloud communications platforms, is pleased to announce a significant strategic investment in Mondago, a prominent provider of CRM integration solutions for communications platforms. This collaboration further strengthens both companies position in the market, combining their portfolio of value-added services attached to cloud communications platforms, and leveraging synergies that will position the combined business at the forefront of innovation.
Andrew Reilly, with his extensive background in mergers and acquisitions, along with business integration, will take on the position of CEO for the combined Akixi and Mondago company.
“Mondago share Akixi’s vision of providing a common suite of value-added services across cloud communication platforms. By combining our resources, we will deliver a richer set of capabilities to service providers with a common provisioning model, accelerating time to market. I’m looking forward to working closely with the Mondago team”. Commented Andrew Reilly, CEO at Akixi.
“Akixi and Mondago have been extremely successful in creating value-added services attached to the major cloud communications platforms. Now we are working together, there will be extensive scope to accelerate innovation, especially in the linkage of contextual information with engagement analytics. I’m personally excited by the potential of the combined business”. Commented Alex Rogers, CEO at Mondago.
“Service providers are actively exploring opportunities to support various cloud communication platforms like Teams, Webex, and Zoom, and to build portfolios of value-added services on top of them. The collaboration between Akixi and Mondago aligns perfectly with the vision of establishing a set of services that can drive incremental ARPU & differentiation in conjunction with these platforms”. Commented Matt Townend, Director of Cavell Research.
Q Advisors, a leading global TMT investment bank, acted as sell-side advisor to Mondago in connection with this transaction.
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Q Advisors Represents RingSquared in Acquisition of AccessPlus Communications
Mahwah, New Jersey
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August 2, 2023
RingSquared, a nationwide business voice and data solutions provider, has announced the completion of its acquisition of the telecom business of AccessPlus Communications, an established high-speed fiber and wireless service provider.
RingSquared’s newly acquired AccessPlus will retain its name and now service the greater Northeast region with fiber connectivity on a combined footprint of over 170 miles of route fiber and fixed wireless access points. The current fiber infrastructure of RingSquared and AccessPlus spans several high-density city centers in the Berkshires as well as the Capital District of New York. AccessPlus will cover most businesses immediately, with further expansion scheduled to cover the residential market.
“We’re excited to join forces with AccessPlus Communications. Doug Norton and his team’s strengths reside in the engineering, installation, and management of fiber in their existing markets. He brings a tremendous amount of experience and knowledge that will help enhance the advanced infrastructure of the RingSquared platform,” stated Kevin Alward, RingSquared Owner & CEO.
“The acquisition of AccessPlus Communication accelerates RingSquared’s fiber network expansion throughout the NE market. We already provide fiber Internet services in the Capital District of New York, and the addition of AccessPlus will help us roll out access solutions to a wider number of business and residential customers in our core markets,” continued Alward.
AccessPlus will combine services with RingSquared to deliver high-performance Internet and enterprise networking solutions with speeds up to 10 GB to business customers in its existing markets of Pittsfield, Lenox, Lee, Adams, North Adams, Great Barrington, and Springfield, Massachusetts, and Troy, New York.
In addition to fiber, RingSquared will also leverage the extensive AccessPlus fixed wireless network coverage with privately owned dedicated towers to provide customers with an unparalleled, fully redundant connectivity solution for full business continuity.
“We look forward to joining the RingSquared platform and its impressive network technology to combine and create a top-of-market fiber network with 10 GB Fiber to the Premise and wireless solutions to the Berkshires and Capital District of New York communities,” said Norton.
RingSquared has continued to invest in its network’s reliability and reach since acquiring the network assets of Troy, NY-based Cornerstone as part of the Magna5 deal in 2021. The company has also made major investments in its voice and data infrastructure including new Microsoft MetaSwitch, Ribbon SBC 7000, and Juniper Network infrastructure, creating nationwide geographic redundancy using industry-leading technology.
This will be RingSquared’s 8th transaction in eight years and the company continues to successfully execute on its “acquisition – integration – optimization” strategy.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to RingSquared in connection with this transaction. Q Advisors has a longstanding partnership with the RingSquared organization as their advisor on all previous transactions.
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Q Advisors Represents Pure IP in its Acquisition by BCM One
New York, New York
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June 29, 2023
BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, announced that it has completed its acquisition of U.K.-based voice provider, Pure IP.
The acquisition will expand BCM One's NextGen Communications portfolio to serve global businesses with enterprise-grade cloud-based voice for Microsoft Teams, Cisco Webex and Zoom. With a specialty in integrating voice across the ever-evolving communication platforms, systems and applications, Pure IP provides fully compliant PSTN replacement services in 47 countries and number availability in 137 countries. Pure IP is one of the original launch partners for Microsoft Operator Connect, which will further strengthen BCM One's Microsoft Teams credentials.
"Pure IP's expertise migrating enterprise customers from PBX and UCaaS platforms to Microsoft Teams is a perfect complement to the BCM One portfolio," stated Geoff Bloss, CEO of BCM One. "The global infrastructure and flexibility to design both Operator Connect and Direct Routing solutions reinforce our leadership position as a NextGen Communications and Managed Services provider. Additionally, Pure IP's international footprint enables us to extend our platform of services to customers worldwide."
With Pure IP, BCM One will have a robust process for overseeing global businesses' migrations to Microsoft Teams, including pre-sales planning, solution architecture, pre-sales assessment, dedicated support resources, and a managed Teams environment option.
"The BCM One and Pure IP portfolios are very complementary and will provide a compelling proposition in addressing the changing needs of businesses around the world," commented Gary Forrest, CEO of Pure IP. "The synergy between the two organizations will provide a solid foundation for future growth and benefits to our combined customers."
Pure IP marks the ninth acquisition for BCM One, further strengthening and extending its NextGen Communications solutions and positioning BCM One as a leading provider of Microsoft-Grade Teams on a global basis. With this latest acquisition, BCM One will add two international office locations in the United Kingdom and New Zealand, and a ninth U.S. office location in San Francisco.
Q Advisors, a leading global TMT investment bank, acted as the sell-side advisor to Pure IP in connection with this transaction.
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Q Advisors Represents Storagepipe in Acquisition by Thrive
Foxborough, Massachussets
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April 25, 2023
Thrive, a premier provider of Cybersecurity, Cloud and Digital Transformation Managed Services, announced today that it has acquired Storagepipe, a world-class Cloud, Data Protection, Managed Services and Cybersecurity provider based in Toronto, Ontario. The acquisition will further expand Thrive’s global presence while allowing Storagepipe clients to leverage Thrive’s next-generation managed Cybersecurity and Cloud services, all powered by a proprietary automation platform.
Since 2001, Storagepipe has been a trusted global provider of IT Infrastructure Services with a scalable multi-tenant architecture delivered from data centers in Canada, the United States, and the United Kingdom.
“Thrive is excited to welcome Storagepipe to help accelerate our rapidly expanding international footprint, especially in Toronto as a key Financial Services Hub,” said Rob Stephenson, CEO of Thrive. “Storagepipe’s growing customer base across multiple industries in the Enterprise, Mid-Market and SMB will add tremendous value to Thrive’s Managed Services, Cloud and Cybersecurity offerings in the Canadian market.”
Storagepipe offers comprehensive Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS) platforms, including Disaster Recovery for VMware and Hyper-V systems and IBM I (AS/400, iSeries). The company is a Microsoft Cloud Service Provider with an extensive portfolio of Microsoft 365 services. In 2020, Storagepipe was recognized as a Veeam Impact Partner – VCSP Growth Partner of the Year and in 2021 was recognized as Veeam Service Provider of the Year in Canada.
“Storagepipe is proud to have delivered highly flexible and responsive BaaS, DRaaS and Managed Services for 20+ years with outstanding value and service using state-of-the-art technology”, said Steven Rodin, CEO and President of Storagepipe. “We are excited to join Thrive and expand its NextGen portfolio with our innovative and extensive Cloud and Disaster Recovery solutions that focus on trust, responsiveness, reliability and scalability.”
Storagepipe is Thrive’s third acquisition based outside of the U.S. since 2021, further strengthening Thrive’s global position as a leading technology provider delivering end-to-end managed services to drive secure digital transformation for small to mid-sized enterprises across multiple industries.
Q Advisors, a leading global TMT investment bank, acted as the sell-side advisor to Storagepipe in connection with this transaction.
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Q Advisors Represents Viirtue in Growth Equity Financing by Ballast Point Ventures
Tampa, Florida
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March 10, 2023
Viirtue, an award-winning wholesale voice & unified communications as a service (“UCaaS”) provider, announced that it has raised $10.8 million in Series A funding from Ballast Point Ventures.
“We are thrilled to have the support of Ballast Point Ventures as we continue to fulfill our mission to digitize channel partners and resellers,” said Daniel Rosenrauch, who co-founded the company with Rob Finch in 2017. “Since launching Viirtue, our mission has been to provide our customers with the best possible tools and services to succeed in a rapidly evolving market.”
“We are excited to partner with Viirtue to support the development and growth of ViiBE,” said Sean Barkman, Partner at Ballast Point Ventures. “Viirtue is at the forefront of a rapidly evolving market, and we believe the Company is well-positioned to continue its growth trajectory. We look forward to partnering with another great local Tampa company.”
Viirtue, a leading provider of white label cloud solutions, will utilize this investment to help expand and enhance its innovative ViiBE platform, a cloud marketplace for MSPs and service providers. ViiBE’s cloud-native, streamlined digital procurement to fulfillment software has already proven popular with its partners, and this latest injection of funding will enable Viirtue to accelerate its growth and adoption in the market. The Company is excited to take the next step in its mission to simplify the communications industry.
Q Advisors acted as the exclusive financial advisor to Viirtue in connection with this transaction.
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Q Advisors Represents Westpole in the Sale of its Italian Business Unit to Cegeka
Hasselt, Belgium
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March 7, 2023
Cegeka, a leading European managed IT services provider, has announced its acquisition of Westpole Italy, an MSP providing hybrid cloud, managed network, managed security, and professional services solutions, to both public and private companies and governments in Italy.
The acquisition aims to accelerate Cegeka’s efforts of continued expansion into the Italian market, allowing the Company to deliver upon growing demand for managed services offerings within its Italian customer-base. The acquisition does not include the activities of Westpole in Belgium and financial details of the transaction were not disclosed.
"Westpole Italy fits seamlessly into Cegeka's IT infrastructure, thanks to its transformation towards managed services. We see great synergistic qualities between the companies both in terms of expertise of the employees, as well as market presence," says Bart Watteeuw, Global VP Infrastructure at Cegeka. “For Cegeka, this is a new step to shape the further growth and expansion of the IT Infrastructure Business Line in Italy.”
With the acquisition of Westpole Italy, Cegeka reaches a new milestone in its globalization efforts, while supporting the Company’s broader growth strategy of providing a more robust set of managed services offerings, including hybrid cloud, managed network, and managed security solutions.
“As a result of this acquisition, Cegeka becomes a relevant IT integrator in the Italian market. In terms of IT Infrastructure, this means a duplication of our Italian activities and a strengthening in terms of skills and knowledge. The joining of forces between the two organizations ensures that we can offer our clients a broader spectrum of IT solutions," comments Stefania Donnabella, Managing Director of Cegeka Italy.
"This step also offers new opportunities for Westpole Italy's employees. At Cegeka, they get the chance to develop in a large European IT organization," she concludes.
Q Advisors, a leading global TMT investment bank, acted as the sell-side advisor to Westpole Italy in connection with this transaction.
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Brunswick, Georgia
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LiveOak Fiber, a regional service provider building and operating a world-class broadband network, announces its intent to acquire Glynn and Camden Counties fiber network assets from Alma Telephone Company (ATC) Broadband, a Telecommunications Company based in Alma, Georgia.
The strategic acquisition of ATC’s fiber network assets in these two counties allows LiveOak to strengthen its service delivery capabilities throughout the Golden Isles of Georgia’s Southeast coastline in Glynn and Camden County Georgia and will bring great advantages to residents and businesses in these underserved counties. Residents and Businesses can expect packages that start at 500Mbps and go up to 10 Gbps, include premium managed Wi-Fi with no contracts and no data caps. LiveOak is disrupting the market with its next-generation high-speed fiber broadband, offering internet the way it should be.
“Over the past several years, ATC has recognized the need for reliable residential broadband services in Glynn County and Camden County,” says Teddy Solomon, Chief Executive Officer of ATC Broadband. “This acquisition is a boon to the community. We are confident that LiveOak Fiber has the local resources, experience, and enthusiasm to take our network and expand it in a way that ensures both communities gain access to the best possible broadband experience.”
“The acquisition of this ATC Broadband fiber asset reinforces our commitment to serve the Golden Isles and enables LiveOak Fiber to expedite our timeline for buildout in Glynn County and expands our service area to include the businesses and residents of Camden County. We will build upon the great work of ATC by offering the highest quality Internet services and speeds in the region, coupled with superior local customer service,” adds Jody Craft, President at LiveOak Fiber.
The network assets LiveOak is acquiring from ATC were built to provide high-speed fiber network services to medical and business communities throughout Glynn and Camden Counties. Over its decades of telecommunications service experience, ATC’s robust network and pristine customer service has successfully competed against national service providers in South Georgia for many years. ATC looks forward to maintaining a portion of their customers and interests in this space and continuing to harness the healthy relationships that have made them who they are today.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to LiveOak in connection with this transaction.
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Q Advisors Represents zLinq in Growth Equity Financing by McCarthy Capital
Denver, Colorado
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December 14, 2022
zLinq, the platform for Communications Lifecycle Management, has raised a Series B growth funding round. The round was led by McCarthy Capital out of their Emerging Growth Strategy.
zLinq was founded to help multi-location enterprises buy, manage, and optimize connectivity, Unified Communications, Collaboration and Contact Center solutions. zLinq was recently named the third-fastest growing company in Colorado in the small business category by the Denver Business Journal.
zLinq’s rapid growth demonstrates the evolution of an industry that has been underserved by technology for decades. “Enterprises today are shackled by poor service from providers and the legacy drag of old technologies”, said Tatiana Finkelsteyn, CEO of zLinq. “Communications is the circulatory system of every business and one of the largest IT budget categories, and it is poised for transformation in unprecedented way. zLinq plans to play a major part in this transformation by becoming a market leader through a unique combination of its business model and proprietary software. Considering the recent uncertainty of the overall technology sector, zLinq’s 300%+ growth rate over the past two years and our Series B funding from McCarthy Capital gives us the proof points and resources to begin a new phase of accelerated growth with a strong partner that shares our values.”
zLinq will use the funding to scale its operations, further invest in SaaS product development, and hire additional team members. This investment will expand the value the Company already provides its clients.
“We are excited to partner with the team at zLinq,” said BJ Hansen, Managing Director at McCarthy Capital. “zLinq has a proven track record of increasing employee efficiency and reducing communications expenditures. Their focus on several key mission critical industries including healthcare, manufacturing, and financial services make them especially valuable to clients. We look forward to supporting zLinq’s growth and continued efforts to be the leading Communication Lifecycle Management platform.”
Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to zLinq in connection with the transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Sungard Availability Services’ Cloud Services Management and Recovery Services Businesses
Fairfield, New Jersey
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November 17, 2022
11:11 Systems (“11:11”), a managed network and infrastructure solutions provider, has announced its entrance into an Asset Purchase Agreement to acquire Sungard Availability Services’ (“Sungard AS”) Recovery Services business. The transaction is expected to close this fall alongside 11:11 Systems’ simultaneous acquisition of Sungard AS’ Cloud and Managed Services (CMS) business.
At the beginning of 2022, 11:11 Systems announced its acquisition of both iland and Green Cloud Defense, two market leaders in the cyber resiliency and disaster recovery space. Through the two most recent acquisitions of Sungard AS businesses, 11:11 continues to establish its market leadership as one of the largest and most experienced providers of managed cloud, connectivity, and security services.
“Sungard AS’ impressive community of enterprise cloud customers are accustomed to a technology partner that is not only an expert at managing its cloud infrastructure, but also providing proven expertise in security and recovery services.” said Brett Diamond, CEO, 11:11. “We are bringing together the market’s best players in cyber resiliency, harnessing their experience and strength by adding an innovation platform to convey our combined customer ecosystem safely into the future, and optimize their environments for efficiency, cost and availability.”
The addition of Sungard AS’ infrastructure recovery, backup and vaulting, managed recovery and consulting services will perfectly complement 11:11’s cloud, backup, disaster recovery and managed security solution suite. This combination of solutions, services and expertise form the most complete cloud, recovery and resiliency offering available regardless of the customer use case or where data resides.
“Sungard AS’ expertise in providing cross-platform cloud deployments and management will contribute to our future development which includes taking compliance, scalability and availability to the next level as we help our customers manage, optimize and protect their mission critical cloud environments,” said Justin Giardina, CTO, 11:11. “Our goal is to enhance the cyber resiliency and disaster recovery team within 11:11 Systems by combining the best talent from the industry’s top data protection providers to expand options for our existing customers. The well of experience, expertise and solution excellence is deep, and we intend to fully optimize this unique opportunity to the benefit of our customer and partner ecosystem.”
As a part of this transaction, 11:11 will gain a large team of highly skilled employees as well as 13 new cloud points of presence, which when combined with the 13 cloud points of presence included in 11:11’s acquisition of Sungard AS’ CMS business totals 26 new cloud points of presence for 11:11’s customers.
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as exclusive placement agent to 11:11 in connection with this transaction.
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Q Advisors Represents Dstny in its Acquisition of easybell
Brussels, Belgium
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October 25, 2022
Dstny, a European leader in business communications, announced the acquisition of easybell, a cloud communication challenger in Germany that provides Cloud PBX and VoIP telephony to B2B customers. With their fully digital approach and a well distributed network of 2,000 partners, they are both fast-growing and highly competitive in the German market.
“With easybell onboard, we are not only adding Germany as a country, one of the most exciting markets in Europe. We are also adding exceptional people and talents to our group. easybell is years ahead with their digital mindset and their ability to sell products online,” says Daan De Wever, CEO of Dstny Group.
easybell stands out as an innovative and highly experienced operator of telecommunication services with a modern sales and marketing approach. The powerful combination of partner and online sales has led to a strong B2B growth. With € 28M in sales, 75 employees and fully automated processes, they are well positioned to lead the Dstny operations in Germany.
“Dstny and easybell share the same pan-European vision, and by joining Dstny, we can speed up our internationalization process significantly. We also get access to a product portfolio, which is positioning us as an innovation leader in our home markets today and tomorrow,” says Dr. Andreas Bahr, CEO of easybell.
“The previous shareholders have been looking for strategic partners to accelerate the impressive growth of easybell even further,” says Markus Hendrich, CEO of ecotel communication ag, the former majority shareholder of easybell. “From what I have learned during the process, Dstny will help easybell break into other European markets even faster, while Dstny will get presence in Germany. ecotel will remain a supplier to easybell in the long run, making the transaction beneficial for all parties involve.
Q Advisors, a leading global TMT investment bank, acted as the exclusive buy-side advisor to Dstny in connection with this transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Sungard Availability Services’ Recovery Services Businesses.
Fairfield, New Jersey
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October 5, 2022
11:11 Systems (“11:11”), a managed network and infrastructure solutions provider, has announced its entrance into an Asset Purchase Agreement to acquire Sungard Availability Services’ (“Sungard AS”) Recovery Services business. The transaction is expected to close this fall alongside 11:11 Systems’ simultaneous acquisition of Sungard AS’ Cloud and Managed Services (CMS) business.
At the beginning of 2022, 11:11 Systems announced its acquisition of both iland and Green Cloud Defense, two market leaders in the cyber resiliency and disaster recovery space. Through the two most recent acquisitions of Sungard AS businesses, 11:11 continues to establish its market leadership as one of the largest and most experienced providers of managed cloud, connectivity, and security services.
“Sungard AS’ impressive community of enterprise cloud customers are accustomed to a technology partner that is not only an expert at managing its cloud infrastructure, but also providing proven expertise in security and recovery services.” said Brett Diamond, CEO, 11:11. “We are bringing together the market’s best players in cyber resiliency, harnessing their experience and strength by adding an innovation platform to convey our combined customer ecosystem safely into the future, and optimize their environments for efficiency, cost and availability.”
The addition of Sungard AS’ infrastructure recovery, backup and vaulting, managed recovery and consulting services will perfectly complement 11:11’s cloud, backup, disaster recovery and managed security solution suite. This combination of solutions, services and expertise form the most complete cloud, recovery and resiliency offering available regardless of the customer use case or where data resides.
“Sungard AS’ expertise in providing cross-platform cloud deployments and management will contribute to our future development which includes taking compliance, scalability and availability to the next level as we help our customers manage, optimize and protect their mission critical cloud environments,” said Justin Giardina, CTO, 11:11. “Our goal is to enhance the cyber resiliency and disaster recovery team within 11:11 Systems by combining the best talent from the industry’s top data protection providers to expand options for our existing customers. The well of experience, expertise and solution excellence is deep, and we intend to fully optimize this unique opportunity to the benefit of our customer and partner ecosystem.”
As a part of this transaction, 11:11 will gain a large team of highly skilled employees as well as 13 new cloud points of presence, which when combined with the 13 cloud points of presence included in 11:11’s acquisition of Sungard AS’ CMS business totals 26 new cloud points of presence for 11:11’s customers.
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as exclusive buy-side advisor to 11:11 in connection with the transaction.
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Q Advisors Represents West Technology Group (formerly Intrado Corporation) in Acquisition of Cloud Contact Center Assets by CallCorp
Omaha, Nebraska
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September 11, 2022
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to West Technology Group in connection with the transaction.
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Q Advisors Represents West Technology Group (formerly Intrado Corporation) in Acquisition of OnSIP by Ooma
Sunnyvale, California
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September 1, 2022
Ooma, Inc., a smart communications platform for businesses and consumers, has announced the completion of its acquisition of Junction Networks Inc., doing business as OnSIP, an innovative provider of cloud-based phone and unified communications services for small and mid-sized businesses, from West Technology Group(formerly Intrado Corporation). The transaction was completed on July 22, 2022.
OnSIP, founded in 2004, provides UCaaS solutions designed to make cloud communications approachable for small businesses – much like Ooma Office- allowing customers to utilize modern communications tools to enhance their business while streamlining deployment and ongoing management. OnSIP customers can choose between unlimited monthly plans and metered “pay as you go” plans.
Dedicated to providing white-glove customer support, OnSIP won the Excellence in Customer Service Award from Business Intelligence Group – which recognizes companies delivering distinctive customer service focused on setting up customers for success – for the fourth year in a row in 2022.
“We’re delighted to welcome OnSIP into the Ooma portfolio of business solutions,” said Eric Stang, chief executive officer of Ooma. “OnSIP serves a marquee collection of approximately 50,000 primarily small business users and is well-respected for the ease of use and flexibility of its services and strong customer support. We believe the acquisition of OnSIP is complementary to our strategy to extend our leadership in serving SMB customers and will accelerate overall growth of Ooma Business. We are also thrilled to expand our Ooma team with the addition of OnSIP’s highly experienced employees.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to OnSIP in connection with this transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Sungard Availability Services’ Cloud and Managed Services Business
Fairfield, New Jersey
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August 24, 2022
11:11 Systems (“11:11”), a managed infrastructure solutions provider, today announced that it has entered into an Asset Purchase Agreement to acquire Sungard Availability Services’ (“Sungard AS”) Cloud and Managed Services business. The transaction is expected to close this fall.
The Cloud Managed Service business is a sophisticated, mature cloud management practice that provides transparency, control, and compliance to blue-chip, enterprise customers utilizing hybrid and multi-cloud environments to power their businesses. As a part of this transaction, 11:11 will gain a team of highly skilled employees specializing in cloud management, customer service, AWS and Azure professional services and cybersecurity. 11:11 will also retain part of Sungard AS’ back-office and administrative teams. The transaction will expand 11:11’s footprint to 13 additional cloud points of presence.
“Sungard AS’ impressive community of enterprise cloud customers is accustomed to a technology partner that is not only expert at managing its cloud infrastructure, but also provides proven expertise in security and recovery services, and these customers will continue to enjoy those advantages with 11:11,” said Brett meriour existing data center footprint, technology stack and services.”
11:11 has a rapidly expanding global data center footprint that spans across North America, EMEA and APAC and services customers along its three core pillars of cloud, connectivity, and security. Through its prior acquisitions of iland and Green Cloud Defense, 11:11 is an established market leader in backup and disaster recovery and is one of the largest providers of IaaS services to Managed Service Providers in North America.
“Sungard AS’ expertise in providing cross-platform cloud deployments and management will contribute to our future development which includes taking compliance, scalability and availability to the next level as we help our customers manage, optimize and protect their mission critical cloud environments,” said Justin Giardina, CTO, 11:11.
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a global TMT investment bank, acted as exclusive buy-side advisor to 11:11 Systems in connection with this transaction.
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Q Advisors Represents Stilmark in Connection with its Acquisition by OMERS Infrastructure
Sydney, Australia
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August 15, 2022
OMERS Infrastructure today announced that OMERS investments in TPG Telecom Limited’s mobile tower and rooftop portfolio, and Stilmark, an independent Australian developer, owner and operator of mobile tower assets, have now both reached completion. Both businesses, which will have a combined footprint of 1,400 tower and rooftop sites in Australia and growing quickly, will be combined and operate as a single business under a new brand, WaveConn.
Commenting on the news, Christopher Curtain, Senior Managing Director, Asia-Pacific for OMERS Infrastructure, said: “We have developed a strong relationship with and respect for the Stilmark management team and their capabilities. The strong focus on delivering innovative and market leading solutions for mobile network operators continues to be a key part of our interest in the company. Stilmark is an excellent fit for our new Australian digital infrastructure portfolio, as it complements our recent investment in TPG’s mobile tower and rooftop portfolio.”
WaveConn will be part of OMERS Infrastructure’s growing portfolio of assets in Australia, alongside Port of Melbourne, Transgrid and FRV Australia. It will also be part of OMERS Infrastructure’s global portfolio of digital infrastructure assets, alongside Deutsche Glasfaser/inexio in Germany, and XP Fibre in France.
Since its establishment in 2013, Stilmark has delivered numerous development and build projects for TPG and Optus, growing a national portfolio and pipeline of towers, with all sites secured under long-term revenue agreements. Stilmark is currently owned by its founders, management team, family offices and US-based ATN International.
Commenting on the sale, Stilmark Chairman, Graham Bradley, said: “We are delighted that our business will be joining the OMERS Infrastructure portfolio in Australia and are excited about the opportunities this creates for our team to continue our innovation leadership in the tower market. We are proud of our activity across Asia-Pacific to support and grow our portfolio in key sectors including digital infrastructure, mobility, and the energy transition.”
Christopher added: Australia and Asia-Pacific more broadly are priority markets for OMERS Infrastructure, where we continue to see significant investment opportunities. We are delighted these transactions have closed, and we look forward to working with the new team to establish WaveConn as an innovative and customer-focused provider of critical telecommunications infrastructure in Australia.”
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to Stilmark in connection with this transaction.
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Q Advisors Represents Spire Capital Portfolio Company in Connection With the Sale of Select Telephony Assets
New York, New York
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August 2, 2022
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to Spire Capital in connection with this transaction.
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Q Advisors Represents West Technology Group (formerly Intrado Corporation) in Connection with its Enterprise Voice and Network Transaction with Fusion Connect
Atlanta, Georgia
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July 25, 2022
Fusion Connect, a leading provider of managed security and collaboration services, and West Technology Group (formerly Intrado Corporation), a global leader in technology-enabled services, announced today they have signed an agreement to transition West enterprise voice and network clients to a leading set of strategic communication services offered by Fusion Connect. The clients will benefit from Fusion Connect’s next generation communications, security, and managed network services, as well as their industry leading service guarantee.
“I’m thrilled we’ve built this partnership with West to deliver our leading set of communication and network services to a wide range of West enterprise clients,” said Brian Crotty, CEO at Fusion Connect. “This agreement supports our mission to be a leading global provider of security and collaboration services to mid-market and enterprise clients and enables us to extend our superior client experience to an even larger base of enterprise clients.”
Delivering a superior client experience at Fusion Connect is reinforced by the recent 2022 Bronze Stevie® Award in the Customer Service Team of the Year category and a 2022 Gold Globee Award for Customer Service and Support Team Department of the Year.
In addition to the clients who will transition to Fusion Connect, certain employees from West, including account managers supporting many enterprise clients, will join the Fusion Connect family in North America and Europe, helping accelerate Fusion Connect’s growth and create account level continuity.
“This agreement allows for the strategic repositioning of our Cloud Collaboration business.”, said Rob Bellmar, President and General Manager, Strategy and Transformation, Cloud Collaboration. “It enables West to focus on our current core solutions while providing continuity to our Microsoft services, VoiceMaxx CE, and Maxxis network clients in North America and EMEA.”
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to West in connection with the transaction.
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Q Advisors Represents Meriplex in its Acquisition by New Majority Shareholder, Vitruvian Partners
Houston, Texas
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July 18, 2022
Meriplex, a leader in managed cybersecurity, IT and SD-WAN solutions for SMB and mid-market enterprises in the United States, is pleased to announce the completion of a transaction in which Vitruvian Partners acquired a majority interest in Meriplex. Meriplex's existing shareholder Clairvest Group Inc. (TSX: CVG) (“Clairvest”) is retaining meaningful equity in Meriplex and will remain as a minority shareholder alongside the Meriplex management team led by Founder & CEO David Henley, who will continue to run the business.
Meriplex has a strong track record of industry-leading organic growth, financial performance and since 2018 has completed 13 acquisitions, expanding its reach to become a nationwide leader. EBITDA in 2022 is expected to be 10x of that achieved in 2017.
“Vitruvian Partners will help further accelerate our rapid growth, enabling us to continue to expand our nationwide footprint and capabilities to serve our customers better every day. We are excited about partnering with them and to continue our partnership with Clairvest” says David Henley, Founder & CEO of Meriplex. “I am very proud of what Meriplex has achieved over the last few years and am excited to continue growing Meriplex and our customer relationships alongside Vitruvian as our new private equity partner.”
David Nahama, Senior Partner at Vitruvian Partners, says: “We have been very impressed with the track record of growth at Meriplex and have seen the company consistently outperform, including executing multiple strategic acquisitions. Meriplex has established a nationwide leadership position in the highly attractive managed cybersecurity, IT and SD-WAN solutions markets, allowing it to deliver compelling and differentiated solutions to its customers, and underpin its attractiveness from an investment perspective. We approached David late last year and are delighted to be partnering with him, the broader Meriplex team and Clairvest on the next significant chapter of expansion and success for Meriplex.”
Luuk Remmen, Partner at Vitruvian Partners, adds: “Vitruvian Partner’s investment in Meriplex builds on our longstanding track-record and experience in cybersecurity, enterprise networking and managed services. Together with Clairvest, we believe we have significant capital and capabilities to support the growth and acquisition aspirations of Meriplex.”
“We are incredibly proud of the Meriplex team. They successfully executed an aggressive growth plan and matured the business into a national player,” says Mitch Green, Managing Director at Clairvest. “David and his team have been relentless in their pursuit of opportunities to grow and strengthen the business. We are thrilled to reinvest a meaningful equity stake into the transaction along with our management partners and welcome Vitruvian, whom we believe will be a great partner for this next stage of growth.”
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to Meriplex in connection with this transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Static1
Fairfield, New Jersey
–
July 8, 2022
11:11 Systems (“11:11”), a managed infrastructure solutions provider, today announced the acquisition of Static1, a leader in managed network and IT infrastructure development and services. Driving increased productivity, efficiency, and security for its customers, Static1 designs, builds, runs, and optimizes IT infrastructure.
The enterprise network infrastructure market is valued at $56B as of 2021, and is expected to grow significantly over the next five years. The shifting dynamics of remote work and the increased need for bandwidth and technology to enable the migration to wireless are major factors driving the growth of the connectivity market. IT leaders must ensure applications and data are connected, anywhere, anytime, but most businesses do not have the internal resources to manage those new complex infrastructure requirements.
“Feedback from customers has shown that there is a dearth of offerings that combine cloud, connectivity and security in one platform,” said Brett Diamond, CEO, 11:11 Systems. “We are focused on providing the platform for these three core pillars while ensuring that our customers’ apps and data are always running, accessible and protected. Static1 is a natural addition to our portfolio particularly because of the team’s significant depth in connectivity. With this acquisition, we will strengthen our existing managed services and add entrenched industry expertise and relationships to our portfolio.”
Static1 is a leader in complex industries such as media, entertainment, pharmaceutical, retail, financial services, and not-for-profits. Their services span the gamut from connectivity to security management to monitoring, network, infrastructure, and SD-Wan technology. Through this acquisition, Static1’s team and technology will complement 11:11’s recent acquisitions of Unitas, Cleareon, iland and Green Cloud Defense– each of which hold market leadership positions within the cloud, connectivity, and security spaces.
“11:11 and Static1 share a vision for addressing the most pressing issues that businesses face,” adds Anthony Lobretto, President, and CTO, Static1. “This exciting step forward benefits our customers with continued best-in-class support, greater uptime, reliability, and security, all while reaping the benefits of accessing the full spectrum of purpose-driven solutions 11:11 has to offer.”
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as exclusive buy-side advisor to 11:11 in connection with the transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Unitas Global’s Managed Service and Cloud Assets and Cleareon Fiber Networks’ Connectivity Assets
Fairfield, New Jersey
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July 8, 2022
11:11 Systems, (“11:11”), a managed infrastructure solutions provider, today announced the acquisition of certain managed service and cloud infrastructure assets from Unitas Global. The transaction includes specific managed services customers, cloud infrastructure and contracts.
It is estimated that by 2025, over 95% of new digital workloads will be deployed on cloud-native platforms. With this acquisition, 11:11 adds new cloud assets and customers to its portfolio, which will serve to strengthen and deepen 11:11’s manages cloud services offerings. The addition of Unitas and Cleareon’s connectivity assets and customer contracts to the 11:11 portfolio adds a world-class base of wholesale carrier communications to 11:11’s global customer ecosystem, providing customers with the added benefit of enhancing their cloud environments by gaining access to the full spectrum of 11:11’s cloud, connectivity and security solutions delivered through the recent acquisitions of iland and Green Cloud Defense.
“We continue to make significant progress towards our mission to become the industry standard in cloud, connectivity and security solutions,” said Brett Diamond, CEO, 11:11 Systems. “These recent acquisitions including adding assets from Unitas and Cleareon not only substantively advance this mission, but also provide all of our global customers with an arsenal of new tools to ensure that their mission critical applications and data are always running, accessible and protected.”
“11:11 was the perfect choice to continue to enable and strengthen the digital journey for our valued managed service and cloud infrastructure customers,” said Todd Barrack, SVP Operations, Unitas Global. “Their innovative roadmap and dedication to customer service will ensure that our customers have everything they need to compete in the cloud era, and the fact that 11:11 is a leader in security, backups, and disaster recovery will provide critical new services to fight cybersecurity threats.”
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as exclusive placement agent to 11:11 in connection with the transaction.
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Q Advisors Represents Visionary Broadband in Strategic Equity Investment by GTCR
Gillette, Wyoming & Chicago, Illinois
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June 6, 2022
Visionary Broadband (“Visionary”, or the “Company”) has received a strategic investment from funds affiliated with GTCR LLC (“GTCR”), a leading private equity firm based in Chicago, Illinois. The transaction will allow Visionary to continue investing in the construction of new fiber broadband networks throughout Wyoming, Colorado, and Montana, and will prepare Visionary for match requirements in upcoming State-led grant programs.
Headquartered in Gillette, Wyoming, Visionary is a pioneering Internet Service Provider (“ISP”) serving residential and business subscribers in the Rocky Mountain region. Founded in 1994, Visionary has grown into one of the largest and most geographically diverse ISPs in the Rocky Mountain region, serving customers through the Company’s hybrid fiber and wireless network. In partnering with GTCR, Visionary Broadband will accelerate its ongoing network expansion in order to provide fiber-to-the-premise (“FTTP”) broadband to rural and underserved communities.
“This investment accelerates our commitment to deliver reliable, state-of-the-art gigabit internet where we live, work and play. We do what we say here at Visionary, and this allows us to do even more for both existing and future Visionary customers,” said Brian Worthen, CEO of Visionary Broadband. “GTCR shares our rural broadband focus, and we are excited to partner with them at this essential time for broadband.”
“The Visionary management team has built an incredible business with deep roots in the communities they serve,” said Stephen Jeschke, Managing Director at GTCR. “We are excited to partner with an experienced and entrepreneurial management team focused on hiring local and bringing multi-gigabit fiber-based internet access to their service areas.”
Visionary is actively constructing FTTP projects in several markets in its existing footprint. The initial builds include the Wyoming communities of Casper, Cheyenne, Gillette, Lander, Laramie, and Lusk, and Marble, Gunnison, and Walden in Colorado. Previously, Visionary completed FTTP projects in Dayton, LaGrange, Ranchester, and Yoder in Wyoming, and in Kremmling, Colorado. The Company is deploying XGS-PON, a passive-optic networking technology capable of ten gigabits per second to every home.
Visionary plans new fiber projects in communities that desire a relationship with a broadband provider, are focused on economic development and are engaged on behalf of their citizens.
Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to Visionary Broadband in connection with the transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of Unitas Global’s Managed Service and Cloud Assets and Cleareon Fiber Networks’ Connectivity Assets
Fairfield, New Jersey
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May 16, 2022
11:11 Systems, (“11:11”), a managed infrastructure solutions provider, today announced the acquisition of certain managed service and cloud infrastructure assets from Unitas Global. The transaction includes specific managed services customers, cloud infrastructure and contracts.
It is estimated that by 2025, over 95% of new digital workloads will be deployed on cloud-native platforms. With this acquisition, 11:11 adds new cloud assets and customers to its portfolio, which will serve to strengthen and deepen 11:11’s manages cloud services offerings. The addition of Unitas and Cleareon’s connectivity assets and customer contracts to the 11:11 portfolio adds a world-class base of wholesale carrier communications to 11:11’s global customer ecosystem, providing customers with the added benefit of enhancing their cloud environments by gaining access to the full spectrum of 11:11’s cloud, connectivity and security solutions delivered through the recent acquisitions of iland and Green Cloud Defense.
“We continue to make significant progress towards our mission to become the industry standard in cloud, connectivity and security solutions,” said Brett Diamond, CEO, 11:11 Systems. “These recent acquisitions including adding assets from Unitas and Cleareon not only substantively advance this mission, but also provide all of our global customers with an arsenal of new tools to ensure that their mission critical applications and data are always running, accessible and protected.”
“11:11 was the perfect choice to continue to enable and strengthen the digital journey for our valued managed service and cloud infrastructure customers,” said Todd Barrack, SVP Operations, Unitas Global. “Their innovative roadmap and dedication to customer service will ensure that our customers have everything they need to compete in the cloud era, and the fact that 11:11 is a leader in security, backups, and disaster recovery will provide critical new services to fight cybersecurity threats.”
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as exclusive buy-side advisor to 11:11 in connection with this transaction.
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Q Advisors Represents NetFortris in Acquisition by Sangoma
Markham, Ontario
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March 29, 2022
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ("Sangoma" or the “Company”), a trusted leader in delivering cloud-based Communications as a Service solutions for companies of all sizes, today announced it has acquired NetFortris Corporation (“NetFortris”). This acquisition further accelerates Sangoma into the upper echelon of SaaS communications providers and extends our industry leading suite of cloud services with new MSP capabilities, thereby delivering even more ‘one stop shopping’ for our customers and providing larger ‘share of wallet’ for Sangoma.
NetFortris provides UCaaS and cloud-based, fully managed MSP (managed service provider) solutions for businesses of all sizes and across all industries. They have approximately 250 employees and four primary offices in Dallas, Seattle, Los Angeles, and Manila. In addition to NetFortris’ UCaaS offering, their MSP product line delivers all the mission critical communications services that customers need to complement their ‘as a Service’ applications, such as managed network security, managed SD-WAN, managed network access, monitoring, etc. These MSP services are built upon a highly integrated, end-to-end managed network, backed up by an expert 24/7 network engineering team. NetFortris has over 6,000 customers in North America, over 60,000 seats, with very low customer concentration, and generates expected annualized revenue of just over USD $50 million.
“A critical part of our existing strategy, and of our competitive differentiation, involves providing customers with the widest set of cloud communications services in our industry, avoiding the need for them to buy five different services from five different vendors,” said Bill Wignall, President, and CEO of Sangoma. “The acquisition of NetFortris further extends that strategy in such a perfectly natural manner. Not only can customers already get from Sangoma all the ‘aaS’ products they use today, but now they will also be able to obtain all the other cloud-based MSP services they know they need, such as managed network security, managed access, and managed SD-WAN. This truly is ‘one stop shopping’ for our customers, and it taps into that very important new trend that so many of us in the industry see starting to emerge. I am most excited about this acquisition, our eleventh in eleven years, because it demonstrates our innovative, unique, forward-looking vision and it continues to push Sangoma ahead in the market, further differentiating us from the competition.”
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to NetFortris in connection with the transaction.
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Q Advisors Represents Flowroute in Acquisition of Assets by BCM One
New York, New York
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March 9, 2022
BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, announced today that it has acquired the assets of Flowroute from West Technology Group ( formerly Intrado Corporation). Flowroute, one of the original software-centric carriers, created the Flowroute HyperNetwork™ that fulfills reliable, carrier-grade demands with programmability, automation and scale of cloud computing. This marks BCM One’s third acquisition in the SIP Trunking space, adding to BCM One’s portfolio of automated solutions for channel partners, dealers and end users, and is part of the company’s continued investment in NextGen Communications. Terms of the transaction were not disclosed.
Flowroute provides a cloud-based communications platform that enables communication service providers, value-added resellers, and enterprises to quickly and easily provision and turn up voice and messaging services for cloud-based operators and migrate premise-based communication systems to VoIP. Flowroute’s advanced APIs, tools, and portal with best-of-breed automation and SMS capabilities build on the foundation for communications platform as a service (CPaaS).
“We’re thrilled to have Flowroute join the growing BCM One family,” stated Geoff Bloss, CEO of BCM One. “The rich APIs and web portal round out our offerings for businesses. Our clients will rely on this for advanced functionality without undue complexity. It further cements BCM One’s position as a leading provider of advanced SIP solutions.”
This marks BCM One’s eighth acquisition as part of its continued investment as a next-generation communications and managed service company and platform. Additionally, with Flowroute based in Seattle, this move will strengthen BCM One’s West Coast presence.
Q Advisors, a leading global TMT investment bank, acted as exclusive sell-side advisor to Flowroute in connection with the transaction.
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Q Advisors Represents CallTower in its Acquisition of OneStream Networks
Salt Lake City, UT & Rochester, NY
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March 3, 2022
CallTower, an international leader in the delivery of cloud-based enterprise-class unified communications, contact center and collaboration solutions, announced today the acquisition of OneStream Networks, a Rochester, New York-based global leader in voice solutions.
This acquisition provides additional innovative communication pathways to existing and future CallTower customers to deliver a broader range of global communications solutions and services. The combination of OneStream’s international, in-region Microsoft Teams Direct Routing capabilities with CallTower’s existing Operator Connect for Microsoft Teams creates a robust global cloud solution complete with international data centers, increased service offerings and a superior customer experience.
Since its inception in 2002, CallTower has evolved into a leading international cloud-based, enterprise-class Unified Communications, Contact Center, and Collaboration solutions provider for growing organizations in over 100 countries and 6,000 cities globally with local calling. Together, CallTower and OneStream Networks will support over 750,000 users spanning eleven data centers across the US, Europe, and Asia.
"The acquisition of OneStream Networks creates an exciting and strategic opportunity for our customers and partners, and growth plan by providing multiple international enterprise communication solutions," said CallTower's Chief Executive Officer, Bret England.
"The combination of CallTower and OneStream builds upon our existing resources to give our customer base a comprehensive solution that effectively implements, integrates and supports their communication needs. We are excited to welcome OneStream employees to the CallTower family and look forward to a quick transition process as we turn our focus to developing further innovative global solutions while maintaining a best-in-class customer experience”.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to CallTower in connection with this transaction.
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Q Advisors Represents CallTower’s Acquisition of OneStream Networks
Salt Lake City, UT & Rochester, NY
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March 3, 2022
CallTower, an international leader in the delivery of cloud-based enterprise-class unified communications, contact center and collaboration solutions, announced today the acquisition of OneStream Networks, a Rochester, New York-based global leader in voice solutions.
This acquisition provides additional innovative communication pathways to existing and future CallTower customers to deliver a broader range of global communications solutions and services. The combination of OneStream’s international, in-region Microsoft Teams Direct Routing capabilities with CallTower’s existing Operator Connect for Microsoft Teams creates a robust global cloud solution complete with international data centers, increased service offerings and a superior customer experience.
Since its inception in 2002, CallTower has evolved into a leading international cloud-based, enterprise-class Unified Communications, Contact Center, and Collaboration solutions provider for growing organizations in over 100 countries and 6,000 cities globally with local calling. Together, CallTower and OneStream Networks will support over 750,000 users spanning eleven data centers across the US, Europe, and Asia.
"The acquisition of OneStream Networks creates an exciting and strategic opportunity for our customers and partners, and growth plan by providing multiple international enterprise communication solutions," said CallTower's Chief Executive Officer, Bret England.
"The combination of CallTower and OneStream builds upon our existing resources to give our customer base a comprehensive solution that effectively implements, integrates and supports their communication needs. We are excited to welcome OneStream employees to the CallTower family and look forward to a quick transition process as we turn our focus to developing further innovative global solutions while maintaining a best-in-class customer experience”.
Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to CallTower in connection with the transaction.
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Q Advisors Represents Akixi in Equity Recapitalization by Axiom Equity and True North Advisory
Crawley, United Kingdom
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February 17, 2022
Akixi, a leading call analytics software provider, has announced a growth investment from Axiom Equity, a B2B SaaS investor, and True North Advisory, a premier trusted advisor to enterprise B2B companies.
Akixi provides businesses with a cloud-based analytics platform helping companies transform how they track and understand their business communications. Since its founding in 2008, Akixi has demonstrated rapid growth across the UK and US, building trusted partnerships with over 600 of the world’s leading B2B telecom and IT providers delivering Akixi services to over 7000 customer sites worldwide. The growth equity investment will be used to support further international expansion and product innovation.
Axiom Equity is leading the investment, alongside True North Advisory who join as strategic partners. True North Advisory’s partners include Mike Tessler and Scott Hoffbauer, the founders and former management team of BroadSoft, Inc.
Craig Decker, who previously led BroadSoft in EMEA, and subsequently led the Cisco Worldwide Cloud and Hosted Group following Cisco’s $2bn acquisition of BroadSoft in 2018, joins Akixi as Chief Executive Officer. Craig will drive and deliver on the company’s global expansion plans, and comments, “Akixi has seen impressive growth over recent years, and I’m hugely excited to be leading the team which will collectively implement the company’s growth strategy as we embark on the next chapter for Akixi.”
Bart Delgado, Co-founder of Akixi, also commented, “The combined resources of Axiom and True North provide the rocket fuel that will see Akixi into the future, as we extend our leading analytics solutions deeper into international markets.”
Ed Fraser of Axiom Equity added, “We look forward to supporting Akixi as it continues to build world-class software and analytics products. Our partnership with Craig Decker and the True North team will help Akixi unlock some exciting new growth opportunities.”
Q Advisors, a leading global TMT investment bank, acted as exclusive financial advisor to Akixi in connection with the transaction.
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Q Advisors Represents NextLevel Internet in its Acquisition by Digerati
San Antonio, Texas
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February 8, 2022
Digerati Technologies, Inc. (OTCQB: DTGI) (“Digerati” or the “Company”), a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the small to medium-sized business (“SMB”) market, is pleased to announce the completion of the acquisition of San Diego-based NextLevel Internet, Inc. (“NextLevel”), a leading provider of cloud communication and broadband solutions tailored for the SMB market.
The acquisition of NextLevel expands the Company’s growing nationwide footprint and adds a strong West Coast presence with nearly 1,000 SMB clients in California. On a consolidated basis and as a result of this acquisition, Digerati’s operating subsidiaries will now serve over 4,000 business customers and approximately 45,000 users. With the acquisition of NextLevel, based upon annualized results for the quarter ending October 31, 2021, the Company expects its operating subsidiaries in aggregate will generate approximately $31.5 million in annual revenue. In addition, the NextLevel acquisition is expected to have a positive impact on the consolidated EBITDA and operating income of the Company during FY2022.
“We’re excited about the NextLevel transaction, our largest acquisition to-date that delivers scale as we continue working towards our corporate goal of uplisting to Nasdaq or NYSE American,” said Arthur L. Smith, Chief Executive Officer of Digerati. “By uniting our companies’ shared vision of providing exceptional client experiences and an amazing corporate culture, we will be well positioned to continue executing on our growth strategy. We particularly like the success and expertise that NextLevel brings in the area of broadband services and the delivery of digital oxygen to the business market.”
Derek Gietzen, President of NextLevel, stated, “We could not have found a better partner than the Digerati Team. We are excited about the synergies that exist across the operating subsidiaries and all of the future opportunities this business combination provides for the NextLevel Team.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to NextLevel in connection with this transaction.
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Q Advisors Represents Bridgepointe Technologies in Equity Recapitalization by Charlesbank Capital Partners
San Mateo, California
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January 12, 2022
Bridgepointe Technologies, a leading IT strategy firm that provides unbiased solutions to help midmarket and enterprise companies meet their technology needs, today announced a strategic growth investment from Charlesbank Capital Partners. Bridgepointe raised more than $100 million in total as part of the transaction. The capital will be used to fuel continued growth including partner recruitment and enablement, service and brand expansion, and the addition of key personnel. The investment will also provide significant capital to fund acquisitions.
Based in San Mateo, CA, Bridgepointe was founded in 2002 on the principle that businesses need a strategic partner and advocate when procuring, implementing, and maintaining IT services and infrastructure. The Company's IT Strategists offer business leaders direct access to a large portfolio of vendor-agnostic solutions, employing a six-step model that starts with getting to know a client's business, challenges, and goals, and culminates in recommendations and support around supplier selection.
"As businesses are contending with the future of work, IT teams have never needed a trusted partner more for strategic guidance and tactical assistance," said Scott Evars, Bridgepointe Co-Founder. "Growing demand for our services in key areas like UCaaS, CCaaS, Data Centers, Cloud, SD-WAN and Security, means now is the time for us to maximize our growth potential. With this investment, we'll be able to fast-track customer adoption and partner recruitment, as well as enhance our offerings."
"We are proud of our accomplishments since the day we started Bridgepointe, and our mission will not change," said Brian Miller, Bridgepointe Co-Founder. "We're the market leader in helping clients find the signal in the noise and make the right technology choices at the right price. Charlesbank's strategic investment will enable us to aggressively seek out partners who do the same and to double down on supporting our customers, IT Strategists and suppliers."
"Buyers of technology today can be easily overwhelmed by a vast range of choices, solutions and integrations, and Bridgepointe's IT Strategists serve a crucial role in helping businesses save time, money and stress," said Pedro Vaz, Managing Director at Charlesbank. "We see great potential for Bridgepointe in this highly fragmented market as traditional solutions move to the cloud and the Company continues to expand its core areas of focus. We look forward to helping Bridgepointe build on its reputation and brand to capitalize on these exciting market opportunities."
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to Bridgepointe in connection with this transaction.
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Q Advisors Represents BCM One in Equity Recapitalization by Thompson Street Capital Partners
St. Louis, Missouri
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December 22, 2021
Thompson Street Capital Partners (“TSCP”), a private equity firm based in St. Louis, has announced the closing of its first Continuation Fund capitalized by AlpInvest and a leading group of limited partners.
The Continuation Fund was established to acquire Revenue Management Solutions (“RMS”) and BCM One Holdings, Inc (“BCM One”). The transaction closed with a combined enterprise value of approximately $1.2 billion and the Continuation Fund includes substantial additional capital to drive organic growth initiatives and strategic acquisitions at both companies.
The transaction was led by AlpInvest, a subsidiary of Carlyle Global Investment Solutions, and supported by a diverse group of high-quality investors, including both TSCP Fund IV and Fund V limited and general partners. The transaction includes significant equity contributions from the founders and management of both companies. BCM One, a TSCP Fund V investment, delivers managed services to support unified communications, network management and optimization, and other technical services to more than 20,000 customers and channel partners.
“Establishing our first continuation fund represents a significant event for Thompson Street Capital Partners,” said Bob Dunn, Managing Partner of TSCP. “BCM One and RMS are two of the best-performing portfolio companies in TSCP’s twenty-year history and we are excited to continue our partnership with both businesses through this vehicle.”
Geoff Bloss, BCM One’s CEO said, “The resources TSCP provides has allowed us to better assist our customers in managing complex, scalable technologies to meet their network needs while remaining focused on our own prospects for growth. We’re excited about their additional support and our ability to position ourselves for continued success moving forward as a leading managed service provider around its Next Gen Communication offerings.”
Brian Kornmann, Managing Director at TSCP, added “We are grateful to AlpInvest and all the investors who supported this effort. We have been fortunate to partner with RMS and BCM One and look forward to working closely with the executive teams and founders of the businesses to continue to aggressively pursue, and execute on, growth strategies to continue the strong performance of both businesses.”
Garrett Hall, Managing Director at AlpInvest said, “We are excited to expand our partnership with Thompson Street Capital Partners and support two exceptional companies in their continued value creation on behalf of new and existing investors.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to BCM One in connection with this transaction.
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Q Advisors Represents 11:11 Systems in its Acquisition of iland
Fairfield, New Jersey
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December 16, 2021
11:11 Systems (“11:11”), a managed infrastructure solutions provider, has signed a definitive agreement to acquire iland, the award-winning global cloud service provider of secure and compliant hosting for infrastructure (IaaS), disaster recovery (DRaaS), and backup as a service (BaaS).
iland complements 11:11’s recent closing of its Green Cloud Defense acquisition. The combination of the three organizations will enable 11:11 to deliver the full spectrum of connectivity, cloud, and security solution sets across Channel, SMB, and Enterprise. It will provide 11:11 with an unmatched go-to-market engine and expand 11:11’s reach by adding a new global data footprint.
“The acquisition of iland is a major step in unifying all aspects of connectivity, cloud, and security to fast-track our company growth across all three solution pillars,” says Brett Diamond, CEO of 11:11 Systems. “iland is core to our strategy to become the leading managed infrastructure solutions provider, driving growth by providing a single source for customers.”
“Joining 11:11 Systems will create a pathway to rapidly provide our customers with meaningful new connectivity and security offerings,” comments Scott Sparvero, CEO and co-founder, and Brian Ussher, President, and co-founder of iland. “Aligning iland and 11:11 Systems visions will address our customers’ need to simplify the management of their infrastructure into the hands of a few trusted vendors, so they can focus on more pressing initiatives like their mission-critical applications, edge computing, and AI.”
11:11 is backed by Tiger Infrastructure Partners, a middle-market private equity firm that invests in growing infrastructure platforms.
Q Advisors, a leading global TMT investment bank, acted as the exclusive buy-side advisor to 11:11 in connection with this transaction.
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Q Advisors Represents Magna5 Telecom in its Acquisition by RingSquared
Mahwah, New Jersey
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November 9, 2021
International Telecom LLC (“ITL”), an industry leader in managed voice, analytics, and data solutions, has announced the close of its previously announced deal to acquire the Magna5 Telecom business from Magna5 Global. The newly acquired Magna5 Telecom business will join ITL’s other communication-focused brands, Dial800 and Kall8. ITL is becoming one of the leading communications platform companies with revenue approaching $100MM and processing over 8 billion phone calls annually.
The addition of Magna5 Telecom’s suite of products and services to ITL’s existing offerings provides thousands of customers with comprehensive end-to-end communications, all from one trusted provider. “ITL’s core company focus is about delivering superior connectivity, data analytics, and voice technology. We look forward to adding new services and making them available to all ITL clients,” Kevin Alward, CEO of International Telcom LLC, remarked.
Key infrastructure work has already started to improve and enhance network reliability and performance. New switching facilities with Ribbon’s Sonus 7000 platform and Microsoft’s Metaswitch have been deployed in a geographically redundant architecture in California, Florida, New Jersey, New York, Texas, and Washington. VeloCloud infrastructure will also be expanded to continue increasing the SD-WAN offerings for clients.
ITL will now serve over 30,000 customers. Existing Dial800 and Kall8 platforms will be available to all Magna5 Telecom customers looking to round out their business networks with call tracking software, built-in AI analytics, an industry-leading database of 800 and vanity phone numbers, customizable call routing, and more. Magna5 Telecom’s services, including SaaS, CCaaS, UCaaS, and SD-WAN, will be expanded and available to all customers.
Magna5 Telecom customers’ products, services, and support will continue as normal with the Magna5 Telecom business soon to be re-branded to RingSquared, encompassing all ITL’s suite of managed voice, data, and key communication solutions.
“We welcome the Magna5 Telecom clients,” Alward says, “and anticipate creating many great business opportunities and furthering these relationships going forward.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Magna5 in connection with this transaction.
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Q Advisors Represents Koopid in its Acquisition by Dialpad
San Francisco, California
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October 19, 2021
Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its acquisition of Koopid, the premier AI-driven platform for an omnichannel customer experience (CX). The addition of Koopid technology will bring comprehensive omnichannel support, including chat, messaging, self-service, and social media, to Dialpad Contact Center. Koopid will seamlessly integrate with Dialpad Voice Intelligence (Vi™) to optimize CX through easy-to-use digital engagement and empower brands to differentiate with personalized customer service.
“The Age of the Customer has transitioned into The Experience Age where the customer, employee and end user experience is now the great differentiator.” said Craig Walker, CEO, Dialpad. “The legacy on-premises providers, along with the first generation of cloud platforms, curb their customers’ ability to meet the rapidly changing needs of the modern consumer. Koopid digital engagement technology, as well as our recent acquisition of Kare Knowledgeware, will help Dialpad lead this industry from the front with innovative solutions for the complexities of tomorrow.”
With the acquisition of Koopid, Dialpad will offer a superior omnichannel experience enabling companies to improve digital engagement with customers and build brand loyalty. The Koopid CX platform enables brands to deliver a modern, connected, and personalized customer experience within and across all digital channels. Koopid technology simplifies customer-to-company engagement and offers a broad spectrum of channels, empowering the customer to initiate contact through any channel. The infusion of Koopid’s omnichannel technology with Dialpad AI will offer companies a 360-degree view of customer interactions and synchronize conversations across all channels to boost CX by eliminating account detail repetition by the customer.
“Koopid is thrilled to join Dialpad, the fastest-growing and most innovative company in the combined Unified Communications as a Service and Contact Center as a Service space,” said Dr. Venky Krishnaswamy, CEO and co-founder of Koopid. “The contact center software industry is wide open for disruption and will be led by only the most forward-thinking organizations offering complete, cutting-edge solutions. We anticipate a bright future together and look forward to leading CCaaS innovation as part of the Dialpad team.”
“Dialpad is building agile and flexible cloud contact center solutions for the next generation of forward-thinking customer service providers and Koopid is a key piece to enhance our offering,” continued Walker. “The addition of Koopid’s revolutionary technology brings full omnichannel support to Dialpad Contact Center and offers Dialpad customers the most advanced AI-powered cloud solutions in the contact center industry.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Koopid in connection with this transaction.
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Q Advisors Represents Green Cloud Defense in its Acquisition by 11:11 Systems
Fairfield, New Jersey
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October 5, 2021
Green Cloud Defense (“Green Cloud”), one of the largest independent channel-only cloud Infrastructure-as-a-Service (IaaS) providers in the United States, has announced it has entered a definitive agreement to be acquired by 11:11 Systems, a Tiger Infrastructure Partners- backed managed infrastructure solutions provider. The acquisition aims to power Green Cloud’s national channel partner network with Managed Network Connectivity solutions and is expected to be final by the end of the year.
Green Cloud Defense delivers customized cloud and security solutions through Managed Service Providers (MSPs) and Value-Added Resellers (VARs). In addition to providing IaaS capabilities to its customers, Green Cloud also offers backup and disaster recovery solutions, DaaS (Desktop-as-a-Service) and fully managed security services with a multi-layered approach. Founded in 2011, Green Cloud Defense has since expanded to own data centers in Atlanta, GA, Greenville, SC, Houston, TX, Minneapolis, MN, Nashville, TN and Phoenix, AZ.
In March 2021, Green Cloud acquired Cascade Defense, a full-service managed security service provider (MSSP), expanding its security portfolio with managed Security Information and Event Management (SIEM) and a Security Operating Center-as-a-service (SOCaaS). In addition to several national awards and accolades, Green Cloud Defense was included in Inc. 500, the most prestigious ranking of the fastest-growing private companies, consecutively for five years.
“11:11 Systems has a clear vision for a new model that empowers customers with a fully automated, integrated, and managed network infrastructure platform,” says Keith Coker, co-founder and CEO of Green Cloud. “We know this is the solution we seek to support our partners in delivering best-in-class services to their clients. We look forward to this tremendous opportunity to continue to grow our value as part of 11:11 Systems.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Green Cloud in connection with this transaction.
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Q Advisors Represents Telestax in its Acquisition by Mavenir
Richardson, Texas
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August 25, 2021
Mavenir, the global leader in mobile messaging and business messaging monetization solutions for service providers, announced today that it has acquired Telestax Inc., a leading global CPaaS enablement and application provider to the communications industry.
This acquisition enhances Mavenir Engage, Mavenir’s omni-channel messaging monetization and customer engagement platform, by enabling flexibility, specialization, and innovation in a SaaS model to better compete in the new digital economy while meeting the needs of businesses of all sizes across a broad spectrum of industry verticals.
“Communication Platforms are becoming a key differentiator for service providers,” said Pardeep Kohli, President and CEO, Mavenir. “They will unlock enterprise value in 5G with API enablement for different verticals such as IoT, Smart Cities, Automotive and provide turnkey applications for logistics, fleet mgmt., AI/ML chatbots, voice biometrics verification, immersive commerce/entertainment and many other use cases.”
“CPaaS is the key enabling technology for our Mavenir Engage service to position Communications Service Providers (CSPs) at the forefront of the digital engagement landscape.” said Ian Maclean, SVP/GM Cloud Services at Mavenir, “With this acquisition, Mavenir is lowering the barrier of entry and democratizing business messaging for businesses of all sizes to implement conversational commerce experiences.”
Clark Peterson, Chairman, Cloud Communications Alliance, said: “Telestax has been a key partner to help drive the transformation of the CPaaS industry. Being part of the Mavenir family brings the breadth of portfolio to add new capabilities and further advance innovative customer offerings in Cloud Communications.”
Jean Deruelle, co-founder and CTO, Telestax, said: “From our roots as an Open-Source communications disruptor that defined the CPaaS Enablement Market with the Restcomm API framework, we are incredibly excited to join forces and combine our capabilities with Mavenir’s extensive 5G and omnichannel messaging portfolio in the next step of our journey to keep helping carriers globally define the future of business communications.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Telestax in connection with this transaction.
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Q Advisors Represents WCS in its Acquisition by Thompson Street Capital Partners Platform BCM One
St. Louis, Missouri
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July 22, 2021
Thompson Street Capital Partners (TSCP), a private equity firm based in St. Louis, announced today that they have acquired Wholesale Carrier Services (WCS), a Coral Springs, Florida-based owner and operator of a facilities-based IP-enabled voice and data network.
Geoff Bloss, BCM One’s CEO said, “WCS is a natural fit and there are tremendous synergies with our solutions portfolio and family-like culture. Their carrier-grade network, worldwide presence in 500+ cities and channel focus align with our continuing investments in those areas.”
WCS’s product line – which includes UCaaS, business connectivity and managed services – complements BCM One’s core NextGen Communications and Managed Services solutions. This acquisition expands BCM One’s global presence into the Asia Pacific region, and enhances support for the channel partners and businesses it serves.
“We’ve seen BCM One achieve tremendous growth over the past couple of years,” added Chris Barton, President & CEO of WCS. “We’re excited to join forces and play a role in furthering the company’s solution, channel, and geographic expansion.”
Clayton Milburn of TSCP stated, “The acquisition of WCS serves as a great addition to BCM One and supports the strategic vision for the platform that we share with the executive team and founders.”
Founded in 1992, BCM One is a leading managed solutions provider offering businesses a one-stop shop for integrated technology needs. Now serving more than 19,000 customers worldwide, BCM One offers a variety of solutions supporting businesses’ critical network infrastructure – unified communications, SIP Trunking and UCaaS services, SDWAN, cloud, security and connectivity solutions.
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to WCS in connection with this transaction.
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Q Advisors Represents Mitel in the Sale of its Telepo Division to Destiny
Stockholm, Sweden
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July 20, 2021
Mitel, a global leader in business communications, completed today the sale of its Telepo division to Brussels-based, Destiny NV, Europe’s largest cloud communication and services platform provider. Telepo, based in Stockholm, Sweden, is a leading cloud software provider offering Unified Communications-as-a-Service (‘UCaaS’) and Fixed Mobile Convergence (‘FMC’) solutions to Service Providers. Following last month’s acquisition of Sweden-based Soluno BC, the acquisition of Telepo will further solidify Destiny, backed by Apax France, as a market leader within the European cloud communication space.
Founded in 2004, Telepo offers UCaaS and FMC solutions to Service Providers throughout Europe, Asia and Africa, growing to serve over 2 million end users. Telepo was designed from initial inception as a complete end-to-end, multi-tenant solution with fixed mobile convergence and ease of use as the top priorities. Telepo differentiates in the market as a mobile-centric cloud platform, purpose-built for mobile operators and Service Providers to target SMEs and enterprises with innovative cloud solutions and offering a significant number of API integrations that enable maximum flexibility.
"This is an important and transformational step for Telepo and its Service Provider partners, and I could not be more excited with the synergies between our companies. This marks the start of an incredible new chapter in our journey as a win-win for both companies. Destiny will be able to standardize on Telepo as own IP for the group-wide platform to drive consistency and future growth. The Telepo team will benefit from Destiny's strategy and resources to accelerate innovation and enhance their offering portfolio directly benefiting our Service Provider partners to compete and win in their markets. I am delighted with this acquisition and the benefits it brings to all the stakeholders in our ecosystem. I very much look forward to working with Daan and his team, and I know we will make a winning combination", said Rami Houbby, General Manager at Telepo.
The combined Destiny group will comprise of more than 600 employees in six countries (Belgium, Netherlands, France, Sweden, Germany, and UK), and is expected to generate a turnover of €170m in 2021.
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Mitel in connection with this transaction.
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Q Advisors Represents Brodynt in its Acquisition by Expereo
Amsterdam, Netherlands
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July 8, 2021
Expereo, a leading global provider of managed Internet, SD-WAN, SASE, and Cloud Access solutions, announced that it has agreed to acquire Barcelona-based Brodynt, a global provider of managed Internet and SD-WAN services . This acquisition further strengthens Expereo’s position in providing managed services solutions to its global enterprise customer base and service provider partner community.
This news follows Expereo’s acquisitions of several other leading managed services providers over the past year including GlobalInternet, Comsave, and Videns IT Services, solidifying Expereo’s position in leading the worldwide transformation to software-defined and internet-based networking. With the full support of majority investor, leading international growth capital and buyout firm, Vitruvian Partners, and minority investor, Paris-based Apax Partners SAS, Expereo intends to continue its acquisition strategy.
“Expereo brings additional reach, leading digital user and operations platform, and complementary SD-WAN and SASE experience that our customers and partners will greatly benefit from,” says Marcus Munoz, Brodynt Co-CEO. “We have built a great customer and partner base, as well as a superb team supporting them,” adds Marc Mateo, Brodynt Co-CEO. “I am excited to see this integrated into Expereo, enabling faster expansion and adding broader capabilities as the market very rapidly transforms with internet services now being core to global enterprise connectivity networks; Expereo brings the scale to do so efficiently.”
“It is all about scale and delivering world-class customer experience,” says Irwin Fouwels, CEO Expereo. “Where our ability to effectively source, manage, and improve performance of any type of internet-based networking service anywhere in the world complemented traditional wide-area-network technology, we are now effectively replacing such legacy solutions. Overlaying our own cloud fabric and digital customer interface takes an internet-based solution to the next level in terms of performance and experience – we are excited to bring this to Brodynt’s customers and partners.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Brodynt in connection with this transaction.
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Q Advisors Represents Telco Experts in its Acquisition by Evergreen Services Group
New York, New York
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June 27, 2021
Leading voice and data telecommunications provider, Telco Experts, announced today its acquisition by Evergreen Services Group, a family of leading managed IT businesses. This transaction is Evergreen’s 27th investment since its founding in late 2017. Following the acquisition, Telco Experts will continue to operate independently but transition leadership to Alex Green who is joining as CEO. Eric Klein, former CEO, and co-founder will help with the transition before ultimately parting with the company.
Headquartered in New York, NY, Telco Experts provides a wide array of customized voice, data, and IP products to thousands of companies nationwide. Evergreen saw both a cross-sell opportunity within Evergreen’s current MSPs as well as an exciting opportunity to grow Telco Experts’ partner program.
“The Evergreen acquisition is exciting to me personally, as I have always envisioned Telco Experts as an extension to companies’ existing IT teams. Evergreen’s current MSP portfolio and plan to continue purchasing MSPs allows Telco to do what it does best while giving customers what they want, which is a one stop shop for all their voice, data, and IT needs. In addition, with this strategic acquisition, the employees that helped make Telco Experts what it is today can continue to be an integral part of the future growth strategy,” said Eric Klein, Telco Experts’ Co-founder.
“Eric and Adam have built an incredible business in Telco Experts by focusing on customer service and building a great team” said Jeff Totten, Evergreen’s CEO. “We look forward to supporting Telco Experts’ continued growth and commitment to its customers, channel partners and team. We have enjoyed working with Eric and Adam since our first interaction and we’re excited to expand on what they have built.”
Telco Experts follows Evergreen’s acquisition of 26 managed service providers since 2018. Evergreen continues to actively invest in leading IT service providers throughout North America, where it can serve as a long-term capital partner and support future growth. Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Telco Experts in connection with this transaction.
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Q Advisors Represents ALLOcloud in its Acquisition by Telavox
Saintes, Belgium
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June 21, 2021
Swedish cloud communications company, Telavox, announced further European expansion following its acquisition of ALLOcloud, a provider of advanced cloud communications and collaboration solutions in Belgium and France. This acquisition will unlock an attractive opportunity to further improve Telavox’s position in the French and Belgian markets.
Headquartered in Brussels, Belgium, with sales offices in France and software development and technical support in Tunisia. ALLOcloud is a tech-centric and young organization with strong technical talent, as shown by its proprietary platform. Through a shared mission to offer businesses, service providers, and operators a best-in-class cloud communications product, ALLOcloud’s addition to the Telavox family of European companies makes for a promising partnership.
“The first thing that strikes one when you meet the people at ALLOcloud is the fantastic culture of the company: open, inclusive, and driven with a strong focus on people and customers. It has led to developing several innovative cloud features that we want to offer all Telavox partners and customers. We hope to build upon and accelerate ALLOcloud’s strong position in the Belgian market, with the help of the Telavox platform as the market advances”, says Viktor Karlsson, founder and CEO of Telavox.
“ALLOcloud has successfully been offering cloud telephony and collaboration services in Belgium and France since 2012 with a strong technology focus on software integration. Merging with Telavox is an amazing opportunity for our partners and their customers to expand their offering with one of the most advanced communication platforms in the world. The Nordics is one of the most advanced regions for Unified Communications as a Service (UCaaS) adoption, and Telavox is the undisputed leader there. We’re excited to be part of co-shaping the European market for UCaaS with this powerful alliance!”, said Jacques Gripekoven, CEO of ALLOcloud.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to ALLOCloud in connection with this transaction.
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Q Advisors Represents Destiny in its Acquisition of Soluno
Brussels, Belgium
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June 21, 2021
Destiny NV, Europe’s largest cloud communication and services platform provider, announced its acquisition of Sweden-based Soluno BC. By adding Soluno to the Apax France-backed Destiny group, this transaction establishes a new leading market force within the European cloud communication space.
This leap will trigger further investment in developing an innovative, market leading, SME-focused and scalable cloud communication and services platform provider. With deployment across all channels in both existing markets and new countries, this strategic acquisition provides Destiny with an unparalleled competitive advantage.
“This is the next level of Destiny’s big play to own the European cloud communication space. Our combined forces give us own IP, technology that is easy to adopt, use and integrate, great partners, talented local teams and ambition to invest in further developing our innovative and market leading UCaaS platform for SME’s, today and tomorrow”, said Daan de Wever, Destiny CEO.
Soluno was announced to be recognized as one of the top 20 leaders in growth and industry innovation by Frost & Sullivan in the 2020 UCaaS Frost Radar™ report. The two companies becoming one, was a more than logical choice. The acquisition gives Destiny an instantly strong position in Sweden and leads to globalization for Soluno.
“Soluno has constantly generated strong organic growth by providing our channels and end customers with innovation that enables easy to use and future proof business communications - today. By joining the Destiny family, our European vision is already a reality, and we will together transform the European UCaaS market”, commented Patrik Sörqvist, CEO of Soluno.
The combined Destiny group will comprise of more than 600 employees in 6 countries (Belgium, Netherlands, France, Sweden, Germany, and UK), and is expected to generate a turnover of €170m in 2021.
Q Advisors, a global TMT investment bank, acted as the exclusive buy-side advisor to Destiny in connection with this transaction.
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Q Advisors and Acuity Advisors Represent Innoveo in its Equity Financing by Paulson & Co.
New York, New York
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April 20, 2021
Innoveo, a leading provider of enterprise no-code solutions, announced the completion of its equity financing after a highly successful year in 2020.
Paulson & Co. Inc., founded by John A. Paulson, and an affiliate fund of Michael E. Tennenbaum are first-time investors in Innoveo and will join Everstone Capital, one of Asia's premier investment firms focused on cross-border North America – Asia investments as well as domestic investments in India and Southeast Asia, and the management team as shareholders. The proceeds will primarily be used to grow the sales team and marketing activity to expand upon strategic partnership opportunities. Funding will also be allocated to further enhance Innoveo's product offerings by accelerating platform development and R&D - extending capabilities to be a top contender within the highly competitive technology sphere.
Since its acquisition by iSource and Everstone Capital in 2018, Innoveo has become a mature and lean organization, delivering multiple enterprise solutions to Tier 1 insurance carriers based on its market-leading no-code platform-as-a-service offering, Innoveo Skye®, and launching new products such as Innoveo eBro and Innoveo Cyber, while substantially revamping its sales capability. In a testament to its growth, Innoveo has acquired multiple new marquee customers, more than doubled contracted recurring revenues, and built an impressive deal pipeline, which expanded fourfold from a year ago.
With a strong increase in subscription revenue in 2020, the company is well-positioned to further accelerate its growth in 2021. Recently mentioned in Forrester’s Now Tech: General-Purpose Low-Code Development Platforms, Q1 2021 report, Innoveo has cemented its position as a front-runner amongst emerging global technology providers, revolutionizing how enterprise applications are created.
Q Advisors and Acuity Advisors, members of a global TMT investment banking alliance, acted as the exclusive financial advisors to Innoveo.
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Q Advisors Represents Star2Star in its Acquisition by Sangoma
Markham, Ontario
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March 31, 2021
Sangoma Technologies Corporation (“Sangoma”) (TSXV: STC), a trusted leader in delivering cloud-based Communications-as-a-Service (“CaaS”) solutions, announced that it has completed its previously reported acquisition of all of the shares of StarBlue Inc. (the parent company of Star2Star Communications, LLC, (“Star2Star”)) from Star2Star Holdings, LLC and Blue Face Holdings Limited.
“Customers today are demanding an integrated buying experience for all their communications needs and the combination of Sangoma and Star2Star will satisfy that need with the broadest set of cloud-native CaaS and related solutions in the industry,” said Bill Wignall, President and CEO of Sangoma. “This transaction ensures we can meet any customer’s preference, be it for purely cloud solutions, on-premise deployments, or a hybrid combination, all the way from small businesses to large enterprises. For many years, we have consciously pursued a strategy to transform Sangoma from a product business to one of the communications industry’s leading SaaS companies. This deal is incredibly exciting not only because it will generate scale in a growing, consolidating space, but also because by combining with Star2Star we will have completed our long-term evolution into a leading cloud services company, one with annual revenue approaching $250 million.”
Star2Star, based in Sarasota, Florida, is a privately-held leading provider of full-spectrum, internally developed, cloud-native communications services delivered via a high availability, multi-tenant platform. Star2Star targets the highest value market segments in business communications, including mid-market and enterprise size customers, through solutions that enable digital transformation. Star2Star's offerings include a comprehensive suite of voice, contact center, collaboration, integration, video meetings, Communications Platform as a Service (CPaaS), and Desktop as a Service solutions that work on any device from PC's to desk phones to mobile softphones, all accessible from anywhere.
“We are thrilled to combine forces with Sangoma because we have so many complementary strengths,” said Norman Worthington, founder and CEO at Star2Star. I’ve come to genuinely appreciate Bill’s vision for our combined companies in how we share a view on how to profitably grow in this exciting market, a viewpoint that’s unique in our industry. Sangoma was the perfect fit for us because they identified and appreciated our talented team, loyal customers and unique go to market approach."
Star2Star has a differentiated channel approach, employing over 650 active partners across multiple types of channels, from resellers and interconnects, to managed services providers and enterprise technology partners to wholesale and white label distributors.
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Star2Star in connection with this transaction.
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Q Advisors and Acuity Advisors Represent Mission Labs in its Acquisition by Gamma Communications
Denver, Colorado
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March 9, 2021
Q Advisors and Acuity Advisors, members of a global TMT investment banking alliance, announced the joint representation of acting as the exclusive financial advisors to Mission Labs Limited (“Mission Labs”), a leading provider of Unified Communications as a Service (“UCaaS”) and Contact Center as a Service Solutions (“CCaaS”) to enterprises and the public sector in the United Kingdom, in connection with its sale to Gamma Communications plc (“Gamma”), a leading U.K. and European Cloud and Communications provider.
Gamma provides robust, innovative, and secure market-leading cloud-based services, including SIP Trunking and Hosted PBX, to enable organizations to communicate, collaborate, and offer a better customer experience. Mission Labs is a UCaaS technology business known for creating technologically advanced solutions and delivering great service to its customers and partners. This acquisition gives Gamma additional capabilities in the rapidly evolving Cloud Communications and CCaaS markets.
“We hired Q Advisors and Acuity Advisors for their deep knowledge of the cloud and managed services sectors, particularly around Contact Center and UCaaS, and their ability to understand the strategy of all the global players in the space,” commented Damian Hansen, CEO and Founder of Mission Labs. “We are excited for our new relationship with Gamma and could not be more pleased with the financial and strategic outcome for Mission Labs, our stakeholders, and employees. It was great working with advisors who listened to our objectives, first and foremost, and were able to secure an industry-leading multiple for our business.”
“We were honored to be chosen by Mission Labs and their investors, and working with them was a great experience leading to an industry-leading multiple in the CCaaS space,” said Michael Quinn, Founding Partner at Q Advisors. “Our first transaction with our new alliance partner, Acuity, was an exciting accomplishment and produced a great result for our mutual client.”
“Together with Q Advisors, we are proud to have supported Mission Labs on their sale to Gamma, with one of the highest valuations achieved in the contact center sector. This transaction in the Telecoms, Cloud, and Managed Services space has firmly established Acuity’s U.S. alliance with Q Advisors,” said Richard Baker, Managing Partner at Acuity Advisors.
Q Advisors, a leading global TMT investment bank, has closed more than 160 deals in the U.S. and Europe to date. Q Advisors acted as the exclusive sell-side advisor to Mission Labs in connection with this transaction which marks the team’s 30th cloud transaction in Europe and 3rd opposite Gamma plc.
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Q Advisors Represents Green Cloud Technologies in its Acquisition of Cascade Defense
Greenville, South Carolina
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February 10, 2021
Green Cloud Technologies (“Green Cloud”), a cloud technology solutions provider, has reached a definitive agreement to purchase Cascade Defense, a full-service managed security service provider (MSSP) in Spokane, Washington. The transaction is expected to close in the first quarter of 2021, subject to customary closing conditions, and it will strengthen and expand Green Cloud’s security product portfolio.
As one of the largest independent channel-only cloud IaaS (Infrastructure-as-a-Service) providers in the country that sells cloud infrastructure to Managed Service Providers (MSPs) and Value-Added Resellers (VARs), Green Cloud is committed to providing over 650 partners with advanced cybersecurity solutions. With Cascade’s technology and expertise, Green Cloud is obtaining a Fortinet MSSP Expert partner and a full-service Security Operations Center (SOC). In conjunction with the acquisition, Green Cloud will be rolling out fully managed Security Information and Event Management (SIEM) software and a SOC as-a-service (SOCaaS) to their MSP partner ecosystem.
“Cascade Defense will accelerate our vision to better detect and respond to cyber threats and significantly strengthen our security capabilities,” said Keith Coker, CEO and cofounder of Green Cloud. “Cascade is the perfect fit for Green Cloud as we both share a passion and commitment to innovation and best-in-class technology and resources to compete in the rapidly growing security space.”
“Green Cloud has committed to expanding our product offering by investing in our people and processes,” added Steve Sims, co-founder of Cascade Defense and newly appointed VP of Security and Chief Information Security Officer (CISO) at Green Cloud. “This is an exciting time for our customers and the Cascade Defense team.”
Q Advisors, a leading global TMT investment bank, acted as the exclusive buy-side advisor to Green Cloud Technologies in connection with this transaction.
Headquartered in Greenville, S.C., Green Cloud was founded in 2011, and today, the company has 70 employees and operates six world-class data centers in Atlanta, GA, Greenville, SC, Houston, TX, Minneapolis, MN, Nashville, TN and Phoenix, AZ. The acquisition of Cascade Defense will give the company an additional office in Spokane, Washington.
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Q Advisors Represents Absolute Performance in its Recapitalization by Seaside Equity Partners
Broomfield, Colorado
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February 1, 2021
Q Advisors is pleased to announce that Absolute Performance, Inc. (“API”), based in Broomfield, CO, has been recapitalized by Seaside Equity Partners (“Seaside”), a private equity firm based in San Diego, CA. API is an established provider of end-to-end managed IT infrastructure solutions to mid-market and enterprise customers. Seaside’s partnership with API will support accelerated organic growth as well as an active M&A strategy.
API offers 24/7 monitoring, private/public cloud migration and management, IT outsourcing, managed security services, compliance and software / modernization services across a diversity of attractive sectors including accounts receivable management, financial services, and diversified industrials. Additionally, API operates scalable, fully-redundant private cloud environments at Tier 3 data centers in Chicago and Louisville. For more information, visit www.absolute-performance.com.
Q Advisors, a leading global TMT investment bank, acted as the exclusive financial advisor to Absolute Performance, Inc. in connection with this transaction.
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Q Advisors Represents Thompson Street Capital Partners on its Acquisition of SkySwitch
St. Louis, Missouri
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January 5, 2021
Thompson Street Capital Partners (TSCP), a private equity firm based in St. Louis, announced today its acquisition of SkySwitch, a leading white-label hosted VoIP provider based in Tampa, Florida. The Company, which offers white label next generation communications solutions to more than 500 managed solutions providers and other resellers, represents a major investment by BCM One to grow its next generation voice solutions.
Q Advisors assisted TSCP in its evaluation and acquisition of SkySwitch. Terms of the transaction were not disclosed.
BCM One will expand its geographical footprint to Florida as a result of the transaction and plans to keep the executive management team of SkySwitch, led by Blake McKeeby, Corey Stoker, Frank Babusik, William Brister and Jayson Jones, in place to continue to grow and support BCM One’s hosted voice offering products to both its current direct customers and its 1,000 channel partners.
Louie Holmes and Eric Hernaez will continue to provide consulting services to the Company post-closing. Mark Amick, BCM One’s Group President, NextGen Communications, will assume responsibility for integrating SkySwitch into the BCM One product portfolio.
Geoff Bloss, CEO of BCM One, said, “Under TSCP’s ownership, BCM One has made several strategic investments designed to grow and support BCM One’s product offerings. The acquisition of SkySwitch is a major step toward increasing our presence in the hosted voice market and will bring additional products and revenue opportunities to our valued customers and channel partners.”
Said Brian Kornmann, TSCP Managing Director, “BCM One’s acquisition of SkySwitch is another step in the continuing evolution of the Company founded by Frank Ahearn, John Cunningham and Jay Monaghan during our partnership with BCM One. We are excited about this, our fifth acquisition in support of the platform, and continue to seek out compelling acquisitions to further grow BCM One.”
Q Advisors, a leading global TMT investment bank, acted as exclusive buy-side advisor to BCM One in connection with Skyswitch.
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Q Advisors Represents ONI in its Acquisition by GIGAS
Lisbon, Portugal
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November 10, 2020
Q Advisors, a leading global TMT investment bank, acted as the exclusive sell-side advisor to Oni in connection with this transaction.
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From our clients
We are thrilled to have closed our recent financing transaction with Sunflower Bank in which Q Advisors represented Netsurit. The Q Advisors team demonstrated an unmatched level of expertise, client service and execution during the entire process, from marketing the transaction, to negotiating the term sheet and ultimately helping us close the financing on favorable terms for all parties and stakeholders. We could not have asked for a better partner to support us as we exponentially increase our growth through acquisition and help us achieve our ambition to build the MSP consolidator of choice.
Orrin Klopper
CEO & Founder
“Over the past decade we have relied on Q Advisors as a trusted industry and financial advisor to guide us through our growth stages. Most recently, they led another successful process resulting in a financing partnership with Boundary Street Capital, resulting in the acquisition of OneStream Networks. Q Advisors was relentless in managing both the capital raise and buy-side process simultaneously while bringing us a strategic acquisition target that drives value for our combined customers, employees, and stakeholders. We are extraordinarily happy with the outcome and never would have achieved it without their highly experienced team guiding us along the way. Many thanks to the Q Team, you were a true partner in every way.”
Bret England
Founder
“We are very excited about our recent transaction with Vitruvian Partners in which Q Advisors represented Meriplex from origination to completion. From our first successful recapitalization with Clairvest in 2018 to Vitruvian Partners today, the Q Advisors team, has demonstrated a remarkable level of both of service and skill to help us navigate through these different phases of growth. We could not have asked for a better partner to support us in our goal of becoming the leading Managed Services Provider in the nation.”
David Henley
Group CEO
“Dstny’s acquisition of Telepo and Soluno marks our second roll-up transaction with Q Advisors and is indicative of the value we see in their understanding of the European cloud communications landscape and their ability to optimize outcomes for Dstny’s management and shareholders. The team at Q Advisors committed senior-level resources to ensure we were able to execute on a tight timeline, and consistently offered great strategic advice on how to execute this transformative acquisition. We look forward to continuing our partnership with Q Advisors as our business expands.”
Daan De Wever
Group CEO
“We engaged Q Advisors to help us better understand the range of capital options available, select the right partner, and complete a transaction. We were impressed with their enthusiasm, knowledge of the private capital markets, and insights in the cloud and SaaS space. The Q team was great. We look forward to working with them in the future.”
David Levin
Founder & CEO
“We have worked with Q Advisors for over a decade from capital raise to sale relating to Hudson Fiber Networks. The firm combines the execution capabilities of a much larger Wall Street firm with the hands-on senior level attention of a TMT boutique investment bank. The QA team supported 11:11 from start to finish and guided us through multiple complex M&A deals and related equity and debt capital raises, working closely with us as an extension of our team. We look forward to more great things together with Q Advisors in the future.”
Brett Diamond
CEO
“Q Advisors helped Visionary navigate a complex transaction landscape and select an investor that shares Visionary’s commitment to rural fibre and broadband. The Q Advisors team has a considerable amount of relevant industry and transaction experience, and worked seamlessly with our operations and financial teams throughout the process. My shareholders and I are extremely pleased with the outcome and excited for the long-term growth opportunities within the rural communities we serve.”
Brian Worthen
CEO
Disclaimer
No fee or compensation was paid to any person making a testimonial contained herein. The testimonials included may not be representative of the experience of other clients. Testimonials are not a guarantee of future performance or success.
©2023, Q Advisors LLC.
All rights reserved.
Disclaimer
No fee or compensation was paid to any person making a testimonial contained herein. The testimonials included may not be representative of the experience of other clients. Testimonials are not a guarantee of future performance or success.
©2022, Q Advisors LLC.
All rights reserved.